Lithia Body & Paint of Roseburg

My Experience - 5.0/5.0 -

Friendly, informative staff who was both proficient and professional. Thanks

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Wonderful place. Michael is a great ambassador for the company. He took the time to explain every step in detail. They delivered ontime with a great result.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

They kept me well informed during the whole process and my truck looks great!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Excellent job! Thank you so much!

Likely to Recommend - 5.0/5.0 -

100% positive

Repair Quality - 5.0/5.0 -

Thank you so much! It was a flawless repair and you guys always kept me informed as to where my car was in the process.

Customer Service - 5.0/5.0 -

Excellent!

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good people, fat form around time, good work

Customer Service - 5.0/5.0 -

Great job

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Wonderful Customer Service! Michael walked us through every step and was very knowledgeable and transparent about all steps of the process

Customer Service - 5.0/5.0 -

Micheal was extremely kind and kept us informed every step of the way

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 3.5/5.0 -

My door doesn't shut right

Customer Service - 5.0/5.0 -

They are very nice and helps

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everything was amazing. I was informed regularly on how things were progressing. My experience was very good with everyone. My main contact was exceptional. He was very good on follow up and made sure my car was in amazing shape. Would recommend to everyone. Great service!

My Experience - 5.0/5.0 -

I was very impressed, the girl that waited on me was very kind and professional. Also, the person who gave me a ride to and from was very kind as well. They both were very understanding. I'm sorry that I forgot their names because they deserve to be recognized for their efforts Thank you, Debbie Cantu

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Very good...way better than what I experienced at Clint Newell

Returned Clean

My Experience - 5.0/5.0 -

Excellent service from day one. Very knowledgeable staff from the service attendants to the maintenance team and manager. Very respectable and helpful throughout the process.

Likely to Recommend - 5.0/5.0 -

Perfect service

Repair Quality - 5.0/5.0 -

Excellent service. Great communication

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0 -

I would have preferred a complete paint job rather than blending but ultimately it looks good

Customer Service - 5.0/5.0 -

What a great crew! I brought a difficult project to your shop and you did a fantastic job

Likely to Recommend - 5.0/5.0 -

Thank you, Mike and team, for your professionalism, dedication, and outstanding attention to detail. I will gladly recommend your shop to my friends, family, and anyone looking for top-quality work on their vehicle.

Repair Quality - 5.0/5.0 -

Mike and his staff went above and beyond throughout the entire repair process, from start to finish. Their attention to detail was truly exceptional. They carefully inspected every inch of the vehicle and addressed even the smallest bump, ding, and paint chip to ensure everything was restored to perfection. Our car is more than just a vehicle to us—it’s our baby—and they treated it with the same level of care and respect. The quality of their workmanship and commitment to excellence exceeded our expectations. Thank you, Mike and team, for your professionalism, dedication, and outstanding attention to detail. I will gladly recommend your shop to my friends, family, and anyone looking for top-quality work on their vehicle.

Customer Service - 5.0/5.0 -

My previous comments summarized this. Mike and his staff went above and beyond throughout the entire repair process, from start to finish. Their attention to detail was truly exceptional. They carefully inspected every inch of the vehicle and addressed even the smallest bump, ding, and paint chip to ensure everything was restored to perfection.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

I wish there was more flexibility with when I could leave a car like there is with the mechanics shop

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

You all did an amazing and really fast repair on my vehicle, I am very pleased with the work you all did

Customer Service - 5.0/5.0 -

Customer service was very professional

Returned Clean

Likely to Recommend - 5.0/5.0 -

We absolutely would suggest others to go there

Repair Quality - 4.5/5.0 -

Very pleased with our experience, gal we talked to several times does an amazing job. She explains everything well and knew exactly what the status was on repairs

Customer Service - 5.0/5.0 -

Brooke was awesome as previously explained

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Quick, communication was excellent! Michael was great to work with!

Customer Service - 5.0/5.0

Returned Clean