Llanfair Body Shop, Inc.

4.9 (1,058reviews)
99%
9394 Pippin Road,  Cincinnati,  OH  45231
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EXPERT COLLISION REPAIR, FREE ESTIMATES WITH NO APPOINTMENT NECESSARY, FAMILY OWNED AND OPERATED SERVING THE GREATER CINCINNATI AREA OVER 80 YEARS

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (1,058)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The attention to detail, including complimentary interior and exterior cleaning, frequently exceeded expectations. Customer service is highlighted as a standout strength, with reviewers describing the team as friendly, professional, and genuinely caring. Communication throughout the repair process received strong praise, with customers appreciating regular text and phone updates. While a few customers noted delays due to parts availability, weather, or supply chain issues, most acknowledged these were outside the shop's control and appreciated the transparent communication around them. A small number of customers mentioned minor issues upon vehicle return, though these were promptly resolved. Overall, customers express high trust in the shop and many indicate they are repeat customers who actively recommend the business to family and friends.
AI-Generated from reviews written in the last 12 months
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"... repairs. They live up to their excellent reputation by maintaining a high standard of customer service beginning with initial contact through completion ..." Read more
"They left my car a mess. Oil and grease left all over my seats front and back. They left their lunch garbage ..." Read more
"They did an amazing job! I was completely surprised by the fact they swept the interior of my car and ..." Read more
"The work and Customer Service always goes above and beyond. Having car damage is a nightmare, but your shop ..." Read more
"Got the car done like it was new, service outstanding! Daily updates via text. I couldnt have asked for ..." Read more
"The communication is always timely and reflects the same quality of service as the rest of the business"
"... Llanfair Body Shop took such great care of my car and communicated with me throughout the whole process ! I am so grateful for the good work they do." Read more
"... bought it! The weather pushed back the timetable and I wish communication had been better about that, but that's my only piece of constructive criticism. ..." Read more
"They informed me daily either by phone or text message. They were very kindly, always courteous and positive."
"... experience with Llanfair Body Shop. From start to finish, the team was professional, communicative, and thorough. They kept me informed throughout the repair process, ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great shop. Dave was a great help. Everything went smoothly. My car looks great. I highly recommend this shop.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I was completely satisfied with the work they did and also the timeframe that they did It in. They provided my car back to me fixed and also clean on the inside and out. Great work and i will definitely recommend coming to Llanfair Body Shop!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

David was great, they took care of of my care and cleaned it inside and out! Great job!

My Experience

Likely to Recommend

Repair Quality

My husband had his truck repaired here and recommended me to take my car there as well. I was more than pleased with the text msgs. received on updates of the status of my car. I was totally satisfied with the outcome of my car. More importantly, just walking into the office you could feel the warm welcome of the friendly smiles of Mr Dave and his beautiful wife that made me feel like I was in the right place and I felt my car was too! Kathy Lewis owner of car. lol

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They did a very good job and I am satisfied.

Customer Service

Yes they made sure that I was knowledgeable about everything that was going on.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would highly recommend

Repair Quality

This was my second experience with Llanfair. This second experience was just as excellent as the first. They are friendly, fair, customer focusded & do high quality work. I highly recommend Llanfair!

Customer Service

This was my second experience with Llanfair. This second experience was just as excellent as the first. They are friendly, fair, customer focusded & do high quality work. I highly recommend Llanfair!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Amazing work!!!! Fast and precise

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The work and Customer Service always goes above and beyond. Having car damage is a nightmare, but your shop always puts me at peace. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I can always count on Llanfair doing an excellent job and dependable

Customer Service

The customer service is excellent and i trust Dave and workers

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The team at Llanfair have always done great work. Very reasonable pricing and the service is excellent.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

If I could give them a 15 I would. My car went in with a stretch and the back fender messed up and the made my whole car look new inside and out. Love them.

Customer Service

Dave is very pleasant to deal with.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did a great job! Customer service was excellent!

Likely to Recommend

Repair Quality

They did a great job on the repairs. They gave us an honest estimate and stuck to it to the penny. I am a repeat customer and I love their work.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I have worked with The Llanfair Bodyshop family before and I have never been disappointed. If there is anything that they can do for you to make your experience as pleasant and efficient. You are in the right hands by trusting Dave and the team with your vechicle. Thank you for everything that you’ve done for me. You have a loyal client in me.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Paint matches perfectly

Customer Service

Dave is the best

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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