Lloyd's Collision Center
In operation 18 years.
Lloyd's Collision Center is family owned and operated auto repair facility that has been serving our community since 2008. Our goal is provide you with a quality repair and excellent customer service. We deal with all insurance companies and in all makes and models. Our customer service representatives will help and walk you through any and all insurance and non insurance repairs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Vietnamese
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 2.5/5.0 -
Please refer to my initial comments.
Repair Quality - 0.5/5.0 -
After my prearranged meeting with a Lloyd’s Collision Representative on July 28th arranged by Vanessa Lloyd & who was unable to be present, I decided to turn my concern over to AAA to investigate the matter further as Lloyd’s parked my car on the outside parking lot so I could pick it up after 5:00pm. However, when I got in & tried to unsuccessfully start it I had to call AAA Insurance for assistance. The battery was found to be dead & the towing truck driver found the battery needed replacement; it was not the original battery that was in the car when it was dropped off at Lloyd’s for the collision repairs, but found to be an Interstate battery that had replaced the battery that was in the car when dropped off. Furthermore, my car was left with an empty gasoline tank. Although the dead battery was jumped started for me to drive away to obtain gasoline as the red light was on. I wanted to discuss the problems further with Lloyd’s as my car had approximately 800 miles registered while left with Lloyd’s for repairs. I had purchased the car brand new in 2019 and had driven it under 5000 miles each year. More details are being discussed with AAA as I am not satisfied with the details after discussing with the Lloyd’s representative. Additionally, my car had been left with Lloyd’s due to further damage done to my car while in Lloyd’s possession. I further am clarifying that the continuous updating of ongoing repairs by Vanessa Lloyd who did the initial repair estimate was very much appreciated, as she was always courteous & accommodating! I’m now awaiting AAA’s investigation conclusion relative to my concerns, and to which I felt best to turn over to AAA, and indicated so with the Lloyd’s representative. Please confirm your receipt of my comments, thank you. Philip A Lotze Re the 2919 Chrysler Pacifica
Customer Service - 2.5/5.0 -
As stated previously.
My Experience - 5.0/5.0 -
I have used Lloyd’s over the years since the location was on Buena Vista. And have recommended you to a number of friends.
Likely to Recommend - 5.0/5.0 -
I have suggested your shop to a number of my friends
Repair Quality - 5.0/5.0 -
I thank the great team that worked on my car. I appreciate all the care given to me.
Customer Service - 5.0/5.0 -
The office staff was wonderful
My Experience - 5.0/5.0 -
Thank you again for an amazing experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best business ever!!! Vanessa is amazing. So caring and helpful. I appreciate how much attention to detail she and the technicians use to take care of my vehicle. Thank you so much
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly and professional staff help my repairs to move forward in a timely mammer. I appreciated the updates and overall communication. Thank you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yo lo recomiendo , x que he tenido muy buena experiencia con ellos en varies ocaciones
Repair Quality - 5.0/5.0 -
Excelente servicio y muy amables
Customer Service - 5.0/5.0 -
Excelente
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Vanessa, Mike, and the entire staff went above and beyond to make the repair process as smooth as possible. They worked closely with my insurance company every step of the way, keeping me informed throughout the process. My car was completed within the estimated timeframe, and the quality of the repairs was excellent. Their professionalism, communication, and dedication to customer service truly exceeded my expectations. I highly recommend them to anyone needing auto body repairs. Thank you all for a great experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The front end looks awesome!
Customer Service - 5.0/5.0 -
Vanessa was awesome. Kept me informed of whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lloyds always does great work
Customer Service - 5.0/5.0 -
Vanessa was fantastic. If I could give her more than a 10 I would.
Likely to Recommend - 5.0/5.0 -
I would recommend this shop to everyone and have told several people already that if they ever end up in a spot where they need this type of body repair - - there is only one place to take your vehicle: Lloyd's Collison Center.
Repair Quality - 5.0/5.0 -
The quality of the repair is perfect, and any previous damage was unnoticeable.
Customer Service - 5.0/5.0 -
Clone Vanessa. Plain and simple. All other staff was phenomenal to deal with as well, but Vanessa is amazing and must be cloned immediately.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Vanessa kept my wife updated about the whole process. The car was beautifully, fixed, painted and detailed. It is great to have it back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job.
Customer Service - 5.0/5.0 -
Staff are very helpful and friendly.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really fantastic service. Communicative about the process and the status on my car. Finished ahead of schedule and I'm happy with how it looks!
Customer Service - 5.0/5.0 -
Fantastic customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
1000/10! Vanessa was so helpful! My car looks amazing and I got it back sooner than I thought!:) Thank you guys so so much
Customer Service - 5.0/5.0 -
Shoutout Vanessa!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great and everyone was so kind and helpful.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Vanessa was AMAZING
My Experience - 5.0/5.0 -
Great experience! Was provided with constant updates and ease of rental. Car came back fixed and clean!