Lloyd's Collision Center

4.7 (321reviews)
95%
10410 Mission Gorge Road,  Santee,  CA  92071
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In operation 18 years.

Lloyd's Collision Center is family owned and operated auto repair facility that has been serving our community since 2008. Our goal is provide you with a quality repair and excellent customer service. We deal with all insurance companies and in all makes and models. Our customer service representatives will help and walk you through any and all insurance and non insurance repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM Basic
GM Electric Vehicles
Hyundai
I-Car
Jeep
Kia
Ram
Tesla
Call
Email

Reviews (321)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, proactive communication, and timely repairs. Many highlight the friendly, professional, and family-oriented atmosphere that makes stressful situations feel manageable. Repairs are frequently completed ahead of schedule, with customers appreciating regular email and phone updates throughout the process. The quality of bodywork and paint is widely commended, with several noting their vehicles looked brand new upon return. A lifetime warranty on repairs further reinforces customer confidence. A few customers noted isolated concerns such as unexpected cost differences from quoted amounts, minor unfinished details, and communication gaps in specific instances - all reflected directly from customer comments.
AI-Generated from reviews written in the last 12 months
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"The quality of the repair is perfect, and any previous damage was unnoticeable."
"... phenomenal, the staff was friendly and professional, and the repair was completed quickly without sacrificing quality. I had my vehicle back in no time and couldnt be ..." Read more
"Family owned company who delivers personalized service. We cant say enough about what a great experience ..." Read more
"... bodyshop and paint guys are good at their craft. Paint was smooth, and panels were matched perfectly even in the sun." Read more
"Outstanding service, quality repairs, professional updates, happiest front office staff ever, highly recommended!"
"... in the loop and never had to call for an update. Work was completed ahead of schedule." Read more
"Got it about 3 days early. I'm sure AAA is glad to pay less in rental. Very happy to get my car back for use."
"... time I've used Lloyd's. Very satisfied both times. Great job delivered ahead of estimated completion. Thanks!" Read more
"Initial estimated completion date was extended due to an additional part needing to be ordered and received."
"... out of a vehicle two and a half weeks were hard. They missed the completion day by one day. Were very happy with the outcome…" Read more
"... Lloyds handled everything and made it super easy. I was kept in the loop and never had to call for an update. Work was completed ahead of schedule." Read more
"Unbelievably great service and communication during repairs with status updates in a timely manner. Car turned out beautiful."
"The communication was excellent!"
"Loved the constant communication via email and phone calls. Job looks great. But, one little dent is left. I ..." Read more
"... $60 Uber ride and rearranging my work commitments. I was told other customers were called, however I was not notified." Read more

My Experience

Excellent work and service as always.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Consistent with previous visits, the experience was exceptional.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Vanessa is amazing.

My Experience

Excellent service. I liked that they use only Nissan parts for the repair of my truck.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The job done on our vehicle was done very nice. But to be out of a vehicle two and a half weeks were hard. They missed the completion day by one day. We’re very happy with the outcome…

My Experience

Great service. Loved updates. Staff were very professional.

Likely to Recommend

Repair Quality

Very professional.

Customer Service

Great service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

This is the second time we’ve brought our car in after an accident. I’d definitely use you guys again, although I hope I don’t need to 😂

Repair Quality

Everything looks great! The paint and all the parts match and look so good.

Customer Service

Everyone was so nice and easy to work with.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

When I picked up the truck, it was $200 more than I was quoted. For that reason I would not refer you.

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

My Experience

Done in a timely manner. Beat expectations. Great customer service.

My Experience

I was very thankful that I was able to use the truck over the weekend while you were waiting for parts. Very impressed with your staff and how helpful they were.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

From the day I brought our car in for repair the job couldn’t have gone any smoother. The attitude from Lloyds Collision personnel was so upbeat and positive that the whole experience was seamless! I would highly recommend this company to everybody! Great Job!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

When speaking to family I heard one had received a quote but it was very expensive

Repair Quality

Everyone was wonderful - helpful - and knowledgeable- My car looks awesome Thank you

Customer Service

Fabulous group of folks - great atmosphere

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I sent an email all your staff are the most polite/professional got my car done head of schedule which had me so happy because I hated my rentals lol. My new car of 6 months looks brand new again. Thank you for the wash and vacuuming all my dogs hair out!

My Experience

Outstanding, personal, kind personnel in the office; almost daily progress reports; excellent repair work; vastly superior to other body shop experiences. I would highly recommend!

Likely to Recommend

Repair Quality

Outstanding service, quality repairs, professional updates, happiest front office staff ever, highly recommended!

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

I tell everyone I cross paths with to do business with Lloyd’s.

Repair Quality

The rear deck pull out cover was made stalled upside down, so pulled it out and reinstalled. The Weather Tech seat covers weren’t secured back in place, fixed at home. Both minor bits, easily solved. Having been a customer since the shop was on Buena Vista, I’m a happy customer.

Customer Service

Great communication,kept me apprised on everything.

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

I would always recommend this shop to family and friends.

Repair Quality

Unbelievably great service and communication during repairs with status updates in a timely manner. Car turned out beautiful.

Customer Service

Great communication with timely updates.

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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