Loid's Collision Center,Llc
Loid’s Collision Center is a family-owned and operated BMW, Volvo, Ford, and Mercedes-Benz Certified Collision Center proudly serving Albuquerque since 2006. We specialize in safe, high-quality repairs for luxury vehicles and all makes and models. Our expert technicians use manufacturer-approved repair procedures and OEM parts to restore your vehicle correctly the first time. We also assist with insurance claims and keep customers informed throughout the repair process to make the experience as smooth and stress-free as possible. All repairs are backed by our warranty for as long as you own the vehicle. Trusted craftsmanship, certified repairs, and personalized service you can count on.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
Horrible communication. Never returned calls or emails in a timely fashion.
Customer Service - 2.0/5.0 -
Very poor communication and response time
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and customer service. By far, the best body shop in Albuquerque.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Shannon was extremely helpful
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Work was great, perhaps more communication in the form updates would have been more helpful in the process.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My vehicle looks awesome.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Work!
Customer Service - 5.0/5.0 -
Customer Service was awesome!
Returned Clean
Likely to Recommend - 5.0/5.0 -
They did a fantastic job
Repair Quality - 5.0/5.0 -
My car looks like new and was very clean upon return!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great overall experience
Repair Quality - 5.0/5.0 -
Great Experience! Friendly office staff and Jerome was very professional! 10/10
Customer Service - 5.0/5.0 -
Great Experience
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
The over charging after the fact is totally wrong
Repair Quality - 3.5/5.0 -
Got an estimate and paid the bill then got a call to pay over $1200 more. What’s the point of the estimate if just charge a ton more after
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was excellent! We are very pleased.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
I'm very happy with the work done, just think improving status updates to reality would get a higher rank
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0 -
Automated system indicates delivery date, office folks are not in sync with it, plus at delivery realized did not do all of the work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Second time my car has been repaired there. very satisfied.
Returned Clean
Likely to Recommend - 0.5/5.0 -
Horrible communication and took way too long
Repair Quality - 2.0/5.0 -
You had my car since the end of September until the end of January! I never got updates unless I contacted first.My emails were seldomly answered. I was not told what was not covered by my insurance or given the choice to decide what parts could not be certified. My car was given to me without my flares.. driving without them. I was told they were out of stock. No communication. I had to urge to refile to my insurance and was once told I had to pay 6K.. no one has that kind of money. The gas tank was empty- I had 2 miles to get to the gas station. I left it with half a tank. Ended up paying almost $2k out of pocket.
Customer Service - 1.5/5.0 -
See my first question response.