Loid's Collision Center,Llc
Loid’s Collision Center is a family-owned and operated BMW, Volvo, Ford, and Mercedes-Benz Certified Collision Center proudly serving Albuquerque since 2006. We specialize in safe, high-quality repairs for luxury vehicles and all makes and models. Our expert technicians use manufacturer-approved repair procedures and OEM parts to restore your vehicle correctly the first time. We also assist with insurance claims and keep customers informed throughout the repair process to make the experience as smooth and stress-free as possible. All repairs are backed by our warranty for as long as you own the vehicle. Trusted craftsmanship, certified repairs, and personalized service you can count on.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jerome Owens provided me with professional, consistent, helpful, calm, understanding, patient, responsive, kind, and supportive service! Exceptional!
Customer Service - 5.0/5.0 -
Exceptional service from Jerome Owens!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already told many people about this great experience
Repair Quality - 5.0/5.0 -
Communication and thoroughness was spot on
Customer Service - 5.0/5.0 -
Shannon was amazing! She fought to help get State Farm to step up and pay what they needed to pay
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service. Good communication
Customer Service - 5.0/5.0 -
Courteous and professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
need written explanation of delay in grill parts. Only have word of mouth
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Would only recommend due to the fact that this is the only certified Volvo repair facility in the state. Otherwise, I'd recommend going out of state to Colorado or Arizona.
Repair Quality - 4.5/5.0 -
Clear smudges (maybe wax or some other compound) were left around the repaired areas after detailing.
Customer Service - 3.0/5.0 -
Communication was terrible. I found myself having to follow up on my own. Would like for the lead to check-in with me about timing and updates to repairs.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would not take an Audi anywhere else.
Repair Quality - 5.0/5.0 -
Quality of repairs were great, my car looks beautiful again (even better, to be honest)
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Loid's staff was especially competent at negotiating with the responsible insurance agency to cover needed repairs.
Repair Quality - 5.0/5.0 -
Can't tell the repair from what the car looked like when new!
Customer Service - 5.0/5.0 -
Customer service was excellent in all regards.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m very grateful for the excellent service I received when my car was repaired after an accident. Even though they had to go through a lot of trouble with the insurance to get the payment approved, they always treated me with kindness and patience. They kept me informed throughout the whole process and the final result was excellent. I highly recommend their work for their professionalism and the human quality with which they treat their customers
Customer Service - 5.0/5.0 -
I’m very grateful for the excellent service I received when my car was repaired after an accident. Even though they had to go through a lot of trouble with the insurance to get the payment approved, they always treated me with kindness and patience. They kept me informed throughout the whole process and the final result was excellent. I highly recommend their work for their professionalism and the human quality with which they treat their customerS
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would highly recommend
Repair Quality - 5.0/5.0 -
Best customer service ever. Work was great. I really appreciate the support the team provided. Thank you so much. 💯 satisfied
Customer Service - 5.0/5.0 -
Very helpful thank you
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
100 %
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
GREAT TEAM