Lone Wolf Auto Body & Paint, Inc.
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| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 4:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The guys did a beautiful job
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people to work with.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
They did good work and guaranteed it.
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
See previous comments
Repair Quality - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Always this is where I would go
Repair Quality - 5.0/5.0 -
Great service and communication
Customer Service - 5.0/5.0 -
Very polite
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would have highly recommended before this incident with the customer service but after seeing how we were treated on bring up an issue...I would not recommend at all and we had planned on going back for some body work on our truck. For time frame it has been barely a little over a week since we have gotten the vehicle back when we took it up there today to point out the issues we had found.
Repair Quality - 2.5/5.0 -
They did an awesome job repairing the vehicle and was very timely with it and customer service upon dropping off and picking up was really good. The bumper was not the exact identical bumper that came stocked on it and we were not warned of this change but it looked great and no reason to complain. However, after we got the car home we noticed a small scratch on the new bumper and one on the rim. My husband wasn't able to take the car back up to show them immediately and he did at his next opportunity. My husband was treated horribly about it and they tried saying it was caused by something else in between the times of it being fixed and now. We do have witnesses who saw the car immediately after being fixed, my parents, the previous owners of the vehicle, noticed the scratch also. My husband even apologized saying yes he should have brought it up there sooner and yes he should have called sooner but he works overnights and wasn't able to or forgot when we were in town. We take responsibility that we should have notified after we saw it but honestly we make mistakes also. The guy at the counter refused to listen and yelled at my husband and told him he had an attitude problem but my husband was calm the whole time. Then my husband asked the guy several times to stop yelling at him and when he didn't, my husband said just forget it and decided to walk out, the guy behind the counter called him a psycho. We weren't asking them to fix it but merely wanted them to see it incase if the paint ever started peeling or any issues came from it or what needed to be done. We weren't blaming them and figured it might have happened during the shipping process. We are also still waiting on another replacement part, the mud flap, they said was on back order and would call us when it came in. Now I'm nervous about having to go up there when that part comes in on how they will treat us. If not for this incidence, I would have given a 10. Highly disappointed in how they handled a small customer issue on resolving this.
Customer Service - 2.0/5.0 -
See comment for question 1. It pertains to the overall experience. Not happy with customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lone wolf is the best in the business! I send all my friends and family to them!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service and excellent repair service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work