Long Lewis Chevrolet

4.6 (344reviews)
92%
4990 Premiere Parkway,  Bessemer,  AL  35022
Bot
Shop AssistantSparkles

In operation 47 years.

OUR TEAM AT LONG LEWIS CHEVROLET WE STRIVE FOR EXCELLENCE AND CUSTOMER SATISFACTION . OUR TECHNICIANS ARE I -CAR GOLD AND CAN FIX ANY MAKE OR MODEL . IF ITS A LIGHT HIT TO A BIG HIT WE ARE HERE FOR YOU! PLEASE CALL OUR TEAM TODAY AND WE CAN GET YOU BACK ON THE ROAD!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (344)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop's excellent repair quality, with many noting their vehicles look like new after service. The staff receives high marks for professionalism, friendliness, and going above and beyond expectations. Many customers appreciate when vehicles are completed ahead of schedule and express strong willingness to recommend the shop to others. However, some customers highlight communication as an area needing improvement, specifically requesting more proactive updates during the repair process rather than having to call for status updates. A few customers also mentioned issues with vehicle cleanliness upon pickup and occasional calibration problems that required return visits.
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"Great repair job! Looks new!"
"Great everyone went way beyond expectations ‼️"
"The men were very kind. We have used this body shop before and both times were very pleased. I would ..." Read more
"Long Lewis did a excellent job on my car"
"Did an excellent job on my car as always"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great work. I was very impressed. Chad are a great person and I will continue to support him.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My windshield is still leaking. I had an appointment this morning , but I had no way back home, so I had to cancel. They are going to send me a message when I can come back. Thanks

Customer Service

Not repaired yet

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Chad provided excellent service

Customer Service

Jeff was great, he kept me informed about the process of my vehicle

Returned Clean

Likely to Recommend

Repair Quality

Did an excellent job on my car as always

Customer Service

Great customer service

Returned Clean

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Repair Quality

My car park aid keeps going off . I’m not sure why. They told me my car would be done in 8-10 days , it took another couple of days . Then when I came to pick my car up , it hadn’t been cleaned as promised. Then they cleaned it in a hurry, it was ok.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Chad was very easy to work with very nice very helpful very compassionate help me tremendously did everything in his power to make my experience great. He helps me with handle all my questions with State farm he handled everything for me. I'm extremely happy with the paint job. And with his job

Customer Service

Everything that could have been done to make my experience better was done they handled State farm they did everything All I did was come pick it up it was great.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

I had a wonderful experience. The information I received was thorough to include work to be done and the time frame. My car was ready as promised and the results far exceeded my expectations. Thank you Chad!

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Customer Service

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

Chad was very cool & made sure my car was fixed in a timely manner. Very appreciative.

Customer Service

Returned Clean

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Repair Quality

You guys are the best, your work was perfect. I would definitely recommend anyone that needs their vehicle repaired Long-Lewis is your best bet!!

Customer Service

Very knowledgeable people on the job

Returned Clean

Likely to Recommend

Only body shop I would recommend

Repair Quality

The men were very kind. We have used this body shop before and both times were very pleased. I would definitely recommend.

Customer Service

Easy and quick. Very friendly people

Returned Clean

Likely to Recommend

I’ve told numerous friends and family members about the service shop and if I ever need help again, I’ll definitely be coming back.

Repair Quality

Customer Service

Both of the gentlemen I dealt with were on top of their game. They told me 2wks and my car was ready in exactly 2wks.

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

Customer Service

Did a great job

Returned Clean

Repair Quality

Car still needs worked on and we are receiving no communication about if they are going to do it or not and when.

Customer Service

Lacks communication I have been I. The dark about this whole process.

Returned Clean