Long Lewis Chevrolet

4.7 (345reviews)
94%
4990 Premiere Parkway,  Bessemer,  AL  35022
Bot
Shop AssistantSparkles

In operation 47 years.

OUR TEAM AT LONG LEWIS CHEVROLET WE STRIVE FOR EXCELLENCE AND CUSTOMER SATISFACTION . OUR TECHNICIANS ARE I -CAR GOLD AND CAN FIX ANY MAKE OR MODEL . IF ITS A LIGHT HIT TO A BIG HIT WE ARE HERE FOR YOU! PLEASE CALL OUR TEAM TODAY AND WE CAN GET YOU BACK ON THE ROAD!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (345)

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Repair Quality

I had to push the panel into place around the taillights.

Customer Service

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Repair Quality

The front bumper was missing a pin, which caused it to protrude out. My tire at the area of repair needed to be replaced and no one told me. This would have been courteous and customer friendly.

Customer Service

Not poor customer service, but also not good either.

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Sure will

Repair Quality

Did a very good job. Was finish on time

Customer Service

Good service

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Repair Quality

Repairs were done in a timely manner the staff was very friendly and polite upon receiving my vehicle back on after inspecting it did you see that they clean the exterior of my vehicle for me but the interior was covered in dust and paint particles from them sanding the vehicle down when they repair the passenger side door and fenders seems no attempt was made to clean the inside it was covered in residue from front to back of the vehicle.

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Due to bad attitude by some and the lack of ability to finish a job to completion. Took to many short cuts.

Customer Service

Explained on previous page. The man who received the vehicle was very nice. The one who got the vehicle fixed very professional. Now with s window broken out part of the repair is removal of the glass from inside the vehicle. That's not a courtesy but a part of the repair. I had to take the vehicle unbolt the driver seat to get s vacuum in to get the glass out of the track of the seat. This isn't my responsibility but the shops. I had glass in my vents at dash level. Glad all over the vehicle front and back. I should have to do that IT'S PART OF THE REPAIR. I quit using you because the auto shop tears up more than they repair. Send your body shop thinks doing a job half way is ok which it is not. On the bright side the residue left where they polished the body was enough for me to finish that unfinished job. Green body wax was all over the vehicle. The staff or techs need better training. This was a simple job. Should have been in and out in 8 hours not 72 hours. Overall that's the reason you got a low score. It's unfair to give a 2 because not all the staff is untrained.

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Because of everything I've said in the previous comments

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They were always cordial, courteous, informative, polite, and extremely professional

Customer Service

The same as the previous comments

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AWESOME TEAM

Customer Service

Very friendly

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It was ok..very good customer service.

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Fast, Friendly, Great Customer Service! They did an Amazing job on my van. It's not even a Chevrolet but they fixed it better then new! Highly recommend their Service

Customer Service

Excellent Customer Service

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Repair Quality

Beautiful repair job...car looks brand new! Thank you!

Customer Service

Everyone very friendly and helpful!

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