Longo Toyota

4.8 (3,431reviews)
96%
3534 North Peck Rd,  El Monte,  CA  91731

In operation 59 years, 26 years at this location.

Certified Toyota/Lexus Collison Center

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
  • Vietnamese
Hours
Sun Closed
Mon 7:00 am - 7:00 pm
Tue 7:00 am - 7:00 pm
Wed 7:00 am - 7:00 pm
Thu 7:00 am - 7:00 pm
Fri 7:00 am - 7:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
Lexus Certified

Reviews (3,431)

My Experience

Thank you. My car came back looking so good.

Likely to Recommend

I had an excellent experience with the Longo Lexus Service Department, especially with Edgar, Anthony, and Frank. Edgar, who I believe has been with Longo Lexus for 33 years, was extremely polite, approachable, and professional. He made me feel like I was part of his own family. They took great care of me, handled everything in a timely manner, and explained in detail what needed to be done to my vehicle, as well as what services may be needed in the future. They also directed me to the loaner vehicle service and went above and beyond to accommodate everything I needed. The level of customer service I received from Edgar, Anthony, and Frank was truly exceptional. They were knowledgeable, attentive, and genuinely cared about my concerns. I felt very well taken care of throughout the entire experience. I highly recommend Edgar, Anthony, Frank, and the Longo Lexus Service Department. Amazing customer service from a team that truly cares about its customers!

Repair Quality

I had an excellent experience with the Longo Lexus Service Department, especially with Edgar, Anthony, and Frank. Edgar, who I believe has been with Longo Lexus for 33 years, was extremely polite, approachable, and professional. He made me feel like I was part of his own family. They took great care of me, handled everything in a timely manner, and explained in detail what needed to be done to my vehicle, as well as what services may be needed in the future. They also directed me to the loaner vehicle service and went above and beyond to accommodate everything I needed. The level of customer service I received from Edgar, Anthony, and Frank was truly exceptional. They were knowledgeable, attentive, and genuinely cared about my concerns. I felt very well taken care of throughout the entire experience. I highly recommend Edgar, Anthony, Frank, and the Longo Lexus Service Department. Amazing customer service from a team that truly cares about its customers!

Customer Service

I had an excellent experience with the Longo Lexus Service Department, especially with Edgar, Anthony, and Frank. Edgar, who I believe has been with Longo Lexus for 33 years, was extremely polite, approachable, and professional. He made me feel like I was part of his own family. They took great care of me, handled everything in a timely manner, and explained in detail what needed to be done to my vehicle, as well as what services may be needed in the future. They also directed me to the loaner vehicle service and went above and beyond to accommodate everything I needed. The level of customer service I received from Edgar, Anthony, and Frank was truly exceptional. They were knowledgeable, attentive, and genuinely cared about my concerns. I felt very well taken care of throughout the entire experience. I highly recommend Edgar, Anthony, Frank, and the Longo Lexus Service Department. Amazing customer service from a team that truly cares about its customers!

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Great service

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Very happy with everything and everyone

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Good service,professional workers!

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Will recommenf

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Great customer service!

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Great!

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Highly recommended but will remind them to have patience waiting for the repairs to finish.

Repair Quality

Overall repairs is excellent, but time frame of works is a little bit slow, like a simple scratch took almost a month, what if it is much bigger damage? How long will it take to finish the job.

Customer Service

Excellent communications and update, they reply as soon as possible if you have queries.

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My Experience

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Perfect truly happy

Customer Service

Great

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Repair Quality

Car looks like new; plus, it has a lifetime warranty! When the insurance told me, Longo was one of the options I could choose to repair my car, I felt at peace, knowing that the job was going to be done right, and it was beyond my expectations.

Customer Service

Frank and the rest of the staff personnel kept me up to date on the status of my car.

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Recommend them especially for their exceptional service and just the work overall is very satisfactory

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Exceptional

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I will always recommend to my friends and family members

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They did a awesome job on my car

Customer Service

Great customer service

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