Fix Auto Monrovia

5.0 (815reviews)
100%
264 Kruse Ave,  Monrovia,  CA  91016
Bot
Shop AssistantSparkles

In operation 46 years.

Full ICAR Certified

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
  • German
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (815)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The paint matching, body panel alignment, and attention to detail received frequent commendation. Communication was a standout strength, with customers appreciating daily text updates and transparent progress reporting throughout the repair process. Timeliness was another highlight, as numerous customers noted their vehicles were completed ahead of the estimated date. Staff professionalism, friendliness, and helpfulness were widely celebrated, and the added touches of returning vehicles cleaned and detailed left a lasting positive impression. A few customers noted isolated concerns such as parts availability causing delays and minor cleanliness issues, but these were exceptions in an overwhelmingly positive body of feedback.
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"The work itself was flawless — my car looks brand new. Youd never know it had been in an accident. The paint matched perfectly, and the attention to ..." Read more
"Fix Auto did an outstanding job repairing my Mustang. It looks terrific. I will recommend them to others."
"... than satisfied with the quality service provided. The paint work was amazing. The staff was also very welcoming." Read more
"... Monrovia. The team did an amazing job on the repair — everything looks perfect and was completed with great attention to detail. The service was smooth, professional, and everyone ..." Read more
"fantastic workmanship and a professional customer service team"
"My vehicle was ready ahead of time."
"Actually it was delivered complete sooner than expected."
"My car was ready for pick up days before the estimated time delivery"
"They estimated about 2 weeks but were finished in 10 days"
"2 days early"
"Promises they could keep were never made. They were always up front with the progress of repair."
"They kept me informed on every detail regarding my car"
"... respectful of my time throughout the entire process. They kept me updated on the progress of my car and clearly communicated the exact pickup date. The quality of work was outstanding—when ..." Read more
"Love the communication. Clear, concise and consistent."
"The team at Fix Auto is great! Communicated well throughout the whole process. Went above and beyond. They also helped me with Enterprise."

Likely to Recommend

Repair Quality

I have been to fix Monrovia twice and both times I have received the best service. All the employees are very welcoming and helpful. Very happy with the service.

Customer Service

Likely to Recommend

I already did

Repair Quality

It turned out great and ready when promised.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did excellent job in timely manner.

Customer Service

Did excellent job

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

100%

Repair Quality

Perfect

Customer Service

The best customer service

My Experience

They fix my car fast and I berry satisfied with the job Muy satisfecha con el trabajo fue muy rápido y mi carro quedó muy bien

Likely to Recommend

Repair Quality

Repairs look great.

Customer Service

Everyone was very pleasant and accommodating. Nestor has great customer service skills.

Returned Clean

My Experience

You did a good job repairing my car.

Likely to Recommend

Repair Quality

Good job

Customer Service

Returned Clean

Likely to Recommend

Also bringing one of my other cars in for repairs.

Repair Quality

Very knowledgeable and professional, Rick gave us the details and understanding of the process for getting the work done our car. The results are fantastic!!! We'll done!

Customer Service

Great customer service@

Returned Clean

Likely to Recommend

100% i will be recommending to co-workers and family.

Repair Quality

Owner/Manager Rick has completed several repair jobs for me and has always delivered exactly what was quoted. He finished the work as promised, and I've been very satisfied with the results. I will continue working with Rick. Thank you!

Customer Service

Owner/Manager Rick has completed several repair jobs for me and has always delivered exactly what was quoted. He finished the work as promised, and I've been very satisfied with the results. I will continue working with Rick. Thank you!

Returned Clean

Likely to Recommend

Repair Quality

Very satisfied

Customer Service

Returned Clean

My Experience

Excellent work they matched the color perfectly. I would definitely recommend. Great Job

My Experience

My Experience

Nestor was very helpful and knowledgeable about the repairs my car needed! I commend his job and responses to my inquiries. He is a great asset to your company!

Likely to Recommend

Repair Quality

Verry professional, nice, punctual,

Customer Service

Nice, professional

Likely to Recommend

Repair Quality

Great customer service from beginning to end.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great customer service, friendly and responsive service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent customer service from your team! They were so helpful with insurance, the rental car and provided top notch service! I would highly recommend!