Fix Auto Monrovia

5.0 (851reviews)
99%
264 Kruse Ave,  Monrovia,  CA  91016
Bot
Shop AssistantSparkles

In operation 46 years.

Full ICAR Certified

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
  • German
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (851)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with Fix Auto Monrovia, praising the outstanding quality of repairs, with many noting their vehicles looked brand new upon return. The team receives strong commendation for proactive communication, including daily text and phone updates throughout the repair process. Timeliness is a recurring highlight, with numerous customers noting their vehicles were completed ahead of schedule. The staff is widely described as professional, friendly, and accommodating. A few customers noted isolated concerns such as interior cleanliness upon vehicle return and occasional parts sourcing delays, as mentioned directly in their feedback.
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"... vehicle and made sure I understood what was being done. The quality of the work was outstanding. My vehicle looks great, and the repairs were completed ..." Read more
"Fix Auto did an outstanding job repairing my Mustang. It looks terrific. I will recommend them to others."
"fantastic workmanship and a professional customer service team"
"Excellent work on the car. Above and beyond with customer service. Id definitely go back ir recommend"
"... and clearly communicated the exact pickup date. The quality of work was outstanding—when I picked up my car, it looked just like it did when I first bought it ..." Read more
"Actually it was delivered complete sooner than expected."
"On Time and even earlier then promised."
"My car was ready for pick up days before the estimated time delivery"
"It was actually ready a day early :-"
"They had trouble finding the right parts"
"Communication was good. Calls were always answered"
"They kept me informed on every detail regarding my car"
"Received daily updates"
"Very clear instructions as to what was going to happen, and what I should do next. I love the update reports"
"The team at Fix Auto is great! Communicated well throughout the whole process. Went above and beyond. They also helped me with Enterprise."

Likely to Recommend

Repair Quality

Love my car would definitely recommend you will be coming back to get the back bumper fixed

Customer Service

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Returned Clean

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Will take my cars there

Repair Quality

Great job

Customer Service

Great job & service

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Very highly

Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Excellent work on the car. Above and beyond with customer service. Id definitely go back ir recommend

Customer Service

My Experience

Very professional and kept me informed throughout the repair process.

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My Experience

I am very happy with the attention my car got. The unfortunate event that created the damages on my car got me so sad. My little black Ford Focus was not cute anymore. Thanks to you guys my little car’s cuteness was restored. Thank you for your hard work and attention to my car. I Will highly recommend your services to my friends and family.

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Repair Quality

Car was good as new, paint match was pretty much exact. Very satisfied. Rick and Nestor are very professional.

Customer Service

Returned Clean

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My Experience

Rick was fantastic! Kept me up to date about my car and they did a great job on the repairs

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Customer Service

Returned Clean

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Returned Clean

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Repair Quality

They did a good job, everything looks smooth and oerfect

Customer Service

Nestor and Eric has shown very good customer service, very attentive and answers our questions diligently.

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Repair Quality

Customer Service

Really great customer service. Everyone was professional

My Experience

My Experience

Excellent job

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Repair Quality

Thank you

Customer Service

Returned Clean

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Repair Quality

The car came back looking better than I expected. Thank you!

Customer Service

Very helpful