Fix Auto Monrovia

5.0 (831reviews)
100%
264 Kruse Ave,  Monrovia,  CA  91016
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Shop AssistantSparkles

In operation 46 years.

Full ICAR Certified

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
  • German
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
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Reviews (831)

Customers say
Overall Customer Satisfaction
Customers consistently praise Fix Auto Monrovia for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and making customers feel welcome. Communication stands out as a key strength, with daily text and phone updates keeping customers informed throughout the repair process. Timeliness is frequently highlighted, as numerous customers noted their vehicles were completed ahead of schedule. Customers also appreciate the attention to detail, including vehicles being returned clean and polished. A few customers mentioned isolated concerns such as a repair taking longer than expected and minor cleanliness issues inside the vehicle, reflecting areas noted directly from their feedback.
AI-Generated from reviews written in the last 12 months
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"... vehicle and made sure I understood what was being done. The quality of the work was outstanding. My vehicle looks great, and the repairs were completed ..." Read more
"Fix Auto did an outstanding job repairing my Mustang. It looks terrific. I will recommend them to others."
"... than satisfied with the quality service provided. The paint work was amazing. The staff was also very welcoming." Read more
"fantastic workmanship and a professional customer service team"
"the work done was as if i just bought the car brand new. extremely happy with the work done and so was the ..." Read more
"Actually it was delivered complete sooner than expected."
"My vehicle was ready ahead of time."
"They estimated about 2 weeks but were finished in 10 days"
"My car was ready for pick up days before the estimated time delivery"
"A day late."
"Communication was good. Calls were always answered"
"The team at Fix Auto is great! Communicated well throughout the whole process. Went above and beyond. They also helped me with Enterprise."
"Great communication with business. Very helpful with questions regarding our car and timeline for when ..." Read more
"They kept me informed on every detail regarding my car"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Yes, I will all my family and friends

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Good muy bueno

Likely to Recommend

Muy buenos

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

wery profatinal service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Nothing needs to be said

Likely to Recommend

Repair Quality

Perfect job

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I had an excellent experience with Fix Auto from start to finish. The entire team was professional, friendly, and very helpful throughout the repair process. They kept me informed about the progress of my vehicle and made sure I understood what was being done. The quality of the work was outstanding. My vehicle looks great, and the repairs were completed with a level of care and attention to detail that really impressed me. I also appreciated how respectful and accommodating everyone was. It’s clear that customer satisfaction is important to the team at Fix Auto. They made what could have been a stressful experience much easier. I would highly recommend Fix Auto to anyone looking for professional, reliable, and high-quality auto repair. Great job and thank you to the entire team

Likely to Recommend

I had an excellent experience with Fix Auto from start to finish. The entire team was professional, friendly, and very helpful throughout the repair process. They kept me informed about the progress of my vehicle and made sure I understood what was being done. The quality of the work was outstanding. My vehicle looks great, and the repairs were completed with a level of care and attention to detail that really impressed me. I also appreciated how respectful and accommodating everyone was. It’s clear that customer satisfaction is important to the team at Fix Auto. They made what could have been a stressful experience much easier. I would highly recommend Fix Auto to anyone looking for professional, reliable, and high-quality auto repair. Great job, and thank you to the entire team!

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Rick was awesome. He kept me informed every step of the way and helped me so much.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Beautiful work. Very helpful with all arrangements. .

Likely to Recommend

Repair Quality

They took good care of me and my car. I will Certainly recommend them.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Yes. I recommend Fix Auto to all. Do not hesitate. Amazing team and incredibly qualified.

Repair Quality

Amazing team. Rick and his staff did an amazing job. In fact my car was showroom ready. Also they have tremendous people skills and what sets them as premier is that they are authentic. I would recommend anyone to utilize their amazing services!

Customer Service

Top notch. And real!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The staff is professional, polite, and they kept me appraised of the status of my vehicle

Customer Service

Great team!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Again the work the timing the respect for the customer thank you

Repair Quality

Excellent wok on m car thank you

Customer Service

The owner and employees where very polite sincere and welcoming

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

I have been to fix Monrovia twice and both times I have received the best service. All the employees are very welcoming and helpful. Very happy with the service.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I already did

Repair Quality

It turned out great and ready when promised.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Did excellent job in timely manner.

Customer Service

Did excellent job

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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