Fix Auto Temple City

4.9 (1,760reviews)
99%
9532 Gidley St,  Temple City,  CA  91780
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Shop AssistantSparkles

In operation 44 years, 6 years at this location.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
  • Vietnamese
Hours
Sun Closed
Mon 8:30 am - 5:30 pm
Tue 8:30 am - 5:30 pm
Wed 8:30 am - 5:30 pm
Thu 8:30 am - 5:30 pm
Fri 8:30 am - 5:30 pm
Sat 8:30 am - 12:30 pm
* Holiday hours may differ.
Audi
GM Basic
GM Fleet
GM Electric Vehicles
I-Car
Mercedes-Benz
Mercedes-Benz Elite
Mercedes-Benz Elite + EV
Mercedes-Benz Sprinter
Polestar
Tesla
VinFast

Reviews (1,760)

Customers say
Overall Customer Satisfaction
Customers consistently praise Fix Auto Temple City for exceptional service quality, outstanding repairs, and proactive communication. Many highlight that their vehicles were returned looking brand new, with paint matching described as flawless and repairs indistinguishable from factory condition. The team is widely recognized for being welcoming, professional, and genuinely caring. A standout theme is vehicles being completed ahead of schedule, often days or even weeks early, which customers found to be a pleasant surprise. Regular text and phone updates throughout the repair process are frequently applauded. Customers also appreciate complimentary car washes and detailing upon pickup. A few customers noted areas for improvement, including occasional delays in proactive status updates, minor cleanliness concerns on interior surfaces, and isolated instances of incomplete work at pickup, all drawn directly from customer comments.
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"... am extremely satisfied with the work of FIX Auto. They were extremely professional and helpful all along the way. My car looks like new after having been damaged ..." Read more
"Job well done. Visibly cant tell there was damage. Paint match is unbelievable, cant even tell it was painted over."
"... the coordinate with someone to come pick you up. Excellent customer service, great communication, and high-quality work — I highly recommend Fix Auto to anyone needing repairs!" Read more
"Absolutely fantastic job! They went above and beyond in customer service and the actual work done on my vehicle. I definitely ..." Read more
"The quality of the repairs was top notch. Paint matched well and everything was aligned perfectly."
"... ready to help. They inform me through the repair and finish the job early so I was ably to get my car back before the original estimated delivery date. I highly recommend ..." Read more
"Excellent experience with great customer service. Turn around time was extremely fast with satisfying result. I could not be more thankful."
"... was really nice. The best news was saved for last , it only took 4 days to get my car fixed when I was expecting a 10-day repair period! This will be my preferred ..." Read more
"My car was ready 11 days before the schedule estimated date! Amazing!"
"I had to have the car remain after the original scheduled pick up date to complete the repair"
"Great work, phenomenal customer service, and great communication. They had me falling in love with my car again when ..." Read more
"Courteous service. Excellent communication"
"... attentive from day one when I brought my car in. I have been given a step by step update of the repair status via text message, which was really nice. The best ..." Read more
"... receive excellent service when Ive used Fix Auto great communication, great follow-up, and great follow-through. The team always keeps me informed about whats going ..." Read more
"Better communication when there is a delay of the committed pick up date."

My Experience

The staff was so friendly and helpful. I got assistance and communication about all the steps I needed to take. I also got my car fixed in a week which is pretty great!

Likely to Recommend

Repair Quality

Like everything I experienced

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Quick turnaround and polite, knowledgeable staff.

Likely to Recommend

My mother recommended it to me, our whole family goes here.

Repair Quality

The repairs were done excellently, the car drives well and looks great.

Customer Service

Very efficient and communicative

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I already recommender it to my friends and family.

Repair Quality

Both Johnny and Chris were super helpful. They did a great job in repairing the damages. My car was so well cleaned that I don’t see any dog hairs. 😁

Customer Service

Johnny was very professional and cordial.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Amazing work done to my vehicle. Noticed a crack on my side blinker upon pickup and Johnny gladly replaced it for me.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service. Johnny was awesome.

Customer Service

Great comms

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I’m very happy with Chris , he’s very helpful. But when I found out someone broke my cup holder on the driver side, I did called and left message, no one reach out to me

Likely to Recommend

Repair Quality

Chris is very awesome and helpful . I want to give 10 scores , But someone broke my cup holder on the driver side, I did call and left message, no one reach out to me

Customer Service

Chris is very awesome and helpful, . I want to give 10 scores But I found out on the day I pick up my car, someone broke my cup holder on the driver side , I did called back and left message , no one reach out to me

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Exceeded my expectations

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Better communication when there is a delay of the committed pick up date.

Customer Service

Better communication when there is a delay of the committed pick up date.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean