Fix Auto Temple City

4.9 (1,729reviews)
98%
9532 Gidley St,  Temple City,  CA  91780
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Shop AssistantSparkles

In operation 44 years, 6 years at this location.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
  • Vietnamese
Hours
Sun Closed
Mon 8:30 am - 5:30 pm
Tue 8:30 am - 5:30 pm
Wed 8:30 am - 5:30 pm
Thu 8:30 am - 5:30 pm
Fri 8:30 am - 5:30 pm
Sat 8:30 am - 12:30 pm
* Holiday hours may differ.
Acura
Audi
GM
GM CRN BrightDrop Fleet
GM Electric Vehicles
Honda
I-Car
Mercedes-Benz Elite
Polestar
Tesla
VinFast

Reviews (1,729)

Customers say
Overall Customer Satisfaction
Customers consistently praise Fix Auto Temple City for exceptional service quality, professional repairs, and outstanding communication. Many highlight that vehicles were returned looking brand new, with paint matching described as flawless and repairs exceeding factory standards. The team is widely commended for being welcoming, knowledgeable, and genuinely caring. A standout theme is proactive communication, with customers appreciating regular text updates throughout the repair process. Timeliness is another strong suit, as numerous customers noted their vehicles were completed ahead of the promised date, sometimes by days or even weeks. Complimentary car washes and detailing upon pickup were a pleasant and recurring surprise. Customers also valued the seamless coordination with insurance companies and rental car services, making stressful situations feel effortless. A small number of customers mentioned areas for improvement, including occasional delays, incomplete repairs upon initial pickup, and infrequent proactive updates requiring follow-up calls, reflecting direct customer feedback rather than systemic issues.
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"... work was done quickly and to a very high standard — my car looks brand new again! The whole process was smooth and pleasant from start to finish. Im totally satisfied ..." Read more
"Job well done. Visibly cant tell there was damage. Paint match is unbelievable, cant even tell it was painted over."
"... am extremely satisfied with the work of FIX Auto. They were extremely professional and helpful all along the way. My car looks like new after having been damaged in ..." Read more
"The quality of the repairs was top notch. Paint matched well and everything was aligned perfectly."
"... was told that the repair would take about 2 weeks. Got my car back in 5 days and it looks as if the accident never happened. 100% recommend." Read more
"... ready to help. They inform me through the repair and finish the job early so I was ably to get my car back before the original estimated delivery date. I highly recommend ..." Read more
"Excellent experience with great customer service. Turn around time was extremely fast with satisfying result. I could not be more thankful."
"My car was ready 11 days before the schedule estimated date! Amazing!"
"... Auto! They did a fantastic job repairing my car and got everything done much faster than I expected. The entire team was so friendly, professional, and ..." Read more
"They are top notch on communication and thats big for me."
"... receive excellent service when Ive used Fix Auto great communication, great follow-up, and great follow-through. The team always keeps me informed about whats going ..." Read more
"Smooth communication and caring attitude of staffs are quite rare nowadays and impressed me a lot. Will be my go to ..." Read more

My Experience

While the repairs took a little longer than expected, in the end it was a job very well done! Johnny did a good job of making everything easy for us and ensuring that our car looked great when we picked it up. Thanks for the detailing and extra touches to help make a 9 year old car look much younger! Hopefully we will not need your services again but if we need repairs again we will be coming back.. Christy & Eric Rosa

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My Experience

Great customer service! Everything was handled with ease. Thank you again!

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Returned Clean

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Nice work! Well Done!

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My Experience

Very good

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I had already received rave reviews from my brother, who had his Tesla Model X repaired at Fix It Auto Temple City.

Repair Quality

From the very beginning all was great! Johnny was very professional, responsive, knowledgeable and thorough. I also had a great experience with Chee! He too was very responsive and knowledgeable! My Tesla repair was quality workmanship. It looked perfect, like right off the Tesla showroom. Thank you Fix It Temple City for all your well-trained technicians!

Customer Service

Again, all was great! Please refer to my previous comments. The customer service and communication with my main representative Johnny was excellent! I also was assisted by representative Chee. He too was excellent! Both representatives were very helpful, knowledgeable and thorough. I knew my Tesla would be in good hands.

My Experience

Happy with the overall service and communication

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Returned Clean

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I will recommend to my friends and family

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Good service and good repaiiring

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Nice person s

Returned Clean

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Great service from staff Chris

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Excellent service

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It was the closest authorized repair facility for my automobile. If it wasn't I would have gone to a closer repair facility

Repair Quality

prompt and courteous service

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Was able to do the repair in less time than planned

Returned Clean

My Experience

Great customer service through out. Thx.

My Experience

Really appreciate the work done by the team at Fix Auto Temple City. My coworkers were impressed with the quality (since it’s a Tesla) and the timeframe considering the 4th of July holiday.

My Experience

Chris provided excellent customer service and kept me updated throughout the entire process. He made sure my car was ready as quickly as possible and was friendly, professional, and efficient. I really appreciate his help and highly recommend working with him. Thanks, Chris!

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Returned Clean