CARSTAR Douglas Auto Body & Paint
In operation 30 years.
Carstar Douglas Auto Body & Paint specializes in high-quality collision repairs, excellent customer service, and satisfaction in Pasadena, CA. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a collision. Relax; we will take it from here.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Chinese
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
The car looks great. Nice job. I was disappointed that I couldn’t inspect the car before I paid for it. That’s just me. You, of course, didn’t want me to run off with the car without paying. Oh well, that’s the world we live in.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
It's a very seamless process and I like it very much! Will definly recomment!
Repair Quality - 5.0/5.0 -
Great, looks perfect and new
Customer Service - 5.0/5.0 -
Fast, friendly, everyone is doing their job perfectly!
My Experience - 5.0/5.0 -
Happy and satisfied 👍
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Happy and satisfied
My Experience - 5.0/5.0 -
Definitely five stars service !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went really smoothly. Kenny was super helpful. Same with the insurance guy.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was a great experience.
My Experience - 5.0/5.0 -
Terrific experience, thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you Kenny, and all staff at Carstar Douglas Auto Body for the great service. My car looks new again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They provided clear guidance throughout the entire repair process. Thank you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I've been here a few times and each time had been a great experience. The repair to the car was great this time and every time I've been there to get repairs. Kenny and Arshak have always been great to work with.
Repair Quality - 5.0/5.0 -
My experience was great as always! Everything from scheduling the appointment, dropping off my car, keeping me informed and picking up the car was easy and they kept me informed.
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
They made the whole repair smooth was able to take my car in get worked on and got it finished quickly and the communication was great every step of the way
My Experience - 5.0/5.0 -
Jose is the best! top notch service and I’m very happy with the repairs :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for the terrific job on Porsche Macan door fix. Kenny Munoz was excellent with customer service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fixed the car while I waited, understood that I wanted a serviceable repair, not perfection (since I was paying myself, not using insurance). I am very happy with the results. Thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very happy and satisfied everything 😊 thank you to everyone 😊