Longo Toyota

4.8 (3,431reviews)
96%
3534 North Peck Rd,  El Monte,  CA  91731

In operation 59 years, 26 years at this location.

Certified Toyota/Lexus Collison Center

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
  • Vietnamese
Hours
Sun Closed
Mon 7:00 am - 7:00 pm
Tue 7:00 am - 7:00 pm
Wed 7:00 am - 7:00 pm
Thu 7:00 am - 7:00 pm
Fri 7:00 am - 7:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
Lexus Certified

Reviews (3,431)

Likely to Recommend

Great communication and workmanship

Repair Quality

Forgot to add on spray flex bedliner when called to be picked up. Solved the problem immediately but I wasted a day for it to be completed.

Customer Service

The personnel were fantastic from beginning to end, service and support.

My Experience

Excellent communication.

Likely to Recommend

I've been going to them for repairs and maintenance all these years

Repair Quality

Longo helped my situation of a stolen catalytic converter.

Customer Service

They answered my questions and communicated with me.

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Great service

Repair Quality

Customer Service

My car looks amazing and if it was never in car accident

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Repair Quality

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Repair Quality

I was able to coordinate with Toyota collision center to send my car over to service to perform the 30k service after they were done with their repair.

Customer Service

My Experience

Great service

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Repair Quality

Good repair job.

Customer Service

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Repair Quality

Horrible service. I initially chose Long Lexus Collision Center because I have taken my car there in the past and i even refer my family there and I am a long time customer of Longo Lexus. I even traveled over 1.5 hours to come and repair my car with Longo but if I would of known the experience I would have I never would of taken my car to repair it here and here I thought I was going to a reputable company. I brought my car in for damage to the passenger side door and they ended up breaking my windshield completely. I am having a very hard time trying to get in contact with someone to take responsibility for the damages to my car. I am very disappointed in the customer service and this experience is very upsetting

Customer Service

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Repair Quality

Customer Service

My Experience

They took time to explain the damage to my car and the work that had to be done. I was also informed of work progress from start to finish.

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My Experience

Thank you to Javier and Richard for keeping me updated along the way. They were very kind and patient with my questions and concerns. I appreciated it and my truck looks as good as new. Thank you again.

Likely to Recommend

Repair Quality

Customer Service