Longstreet Auto Body

4.8 (604reviews)
97%
472 Richmond Road,  Richmond Heights,  OH  44143

In operation 74 years, 23 years at this location.

Longstreet Auto Body is a family owned collision repair facility located in Richmond Hts Ohio

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 2:00 pm
* Holiday hours may differ.
I-Car

Reviews (604)

My Experience

Thank everyone for their beautiful work.

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My Experience

Everyone was very courteous, professional and helpful. The quality of work was superior.

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Everyone was courteous, professional and helpful. The quality of work was excellent.

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Returned Clean

My Experience

I was impressed with the thorough and complete detail that went into the repair of my vehicle. Thanks again for the great service.

My Experience

The repair was fast and well done. I have and will continue to recommend Longstreet to anyone I know that needs autobody work. Thank you.

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Customer Service

Staff was helpful and attentive.

Returned Clean

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Enough said!

Repair Quality

Did an excellent job, well detailed. They had been recommended by my niece for doing great work, and now I can confirm her recommendation.

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Returned Clean

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Repair Quality

This is my second (third?) repair and the work is always of the highest quality.

Customer Service

Longstreet Autobody went above and beyond while repairing my Subaru. They not only got the job done but expedited things to assist me with a last minute crisis. They are flexible, compassionate and very professional.

Returned Clean

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Great customer service and follow up. I appreciate your prompt response to all of my questions.

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My Experience

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It looked great.

Repair Quality

It appears to me that the hood is not lined up properly. You can see inside.

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Returned Clean

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The only reason why I’m giving a 7 is because my vehicle took more than 2 weeks longer than quoted and they didn’t keep me updated. I had to keep calling them to get the update. Other than that, everything else was great.

My Experience

Great paint job! The sections worked on look original. Thank you for your attention to detail.

Likely to Recommend

Notwithstanding the communication issues, The car does seem to be running well after the repair.

Repair Quality

Communication was very poor. If I didn't call to ask for an update, I wouldn't have gotten one. Even the day I picked up the car, I called at 4:00 PM to ask for a status and I was told the car was ready to be picked up. Why did I have to call to find this out.

Customer Service

Again, communication was not good.

Returned Clean

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Work was great.

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Longstreet were upfront about the fact that once they removed the damaged doors there might be increased cost and a longer wait time. Once it was finished it was an excellent repair job. My only complaint it that Longstreet never called. I had to keep calling them. When I did call they kept giving me different dates for the car to be done. I ended up waiting over 2 months before it was done. I knew it was a difficult job.

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My Experience

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Returned Clean

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