McCarthy's Auto Body Inc.

5.0 (541reviews)

100%

(216) 382-3200

2887 Noble Rd, Cleveland, OH 44121

100%

2887 Noble Rd
Cleveland, OH 44121

Get Directions Website Email

About McCarthy's Auto Body Inc.

2887 Noble Rd
Cleveland, OH 44121

Get Directions Website Email

In operation 41 years, 29 years at this location.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (541)

Sort By:
Newest
Rating

430 Customers Rated

5 Stars

76% Complete

(411)
4 Stars

2.8% Complete

(15)
3 Stars

0.6% Complete

(3)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0.2% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and going above and beyond expectations. Communication stands out as a key strength, with customers appreciating frequent text and phone updates throughout the repair process. Timeliness is another highlight, as many vehicles were completed ahead of schedule. Complimentary interior and exterior cleaning left a lasting impression on numerous customers. A few customers noted that website status updates could be more detailed and timely, and one mentioned communication updates during delays could be improved, both points raised directly by customers.

Select to learn more

Service Quality
Timeliness
Communication

"It was a delightful experience from start to finish. The experience with the team was great. The mechanics ..." Read more

"You can always count on exceptional service, attention to detail, and A+ repair work to your vehicle. I have been bringing my vehicles ..." Read more

"Excellent service from start to finish!"

"Extremely satisfied with workmanship on the new front end of my Ridgeline. I will highly recommend McCarthys ..." Read more

"Quality workmanship. With office staff making sure I knew what to expect and how the repair proceeding. They ..." Read more

"It was actually earlier than I anticipated."

"They repaired my car remarkable time. There was absolutely no inconvenience to me"

"I dropped my car off on Monday. Was told that it would probably take about 3-4 days and he was right! Had my car back by Friday afternoon 😁"

"The customer service team kept me enlightened on every step. Kept me informed of the progress."

"You guys are awesome. I appreciate the constant communication between phone calls and text messages. If needed I will definitely use you guys again."

"Excellent and timely communication"

"Excellent communication, and an equally excellent repair job."

"... staff is great. Communication skills - in particular providing timely updates on the car status is a place to improve." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"It was a delightful experience from start to finish. The experience with the team was great. The mechanics ..." Read more

"You can always count on exceptional service, attention to detail, and A+ repair work to your vehicle. I have been bringing my vehicles ..." Read more

"Excellent service from start to finish!"

"Extremely satisfied with workmanship on the new front end of my Ridgeline. I will highly recommend McCarthys ..." Read more

"Quality workmanship. With office staff making sure I knew what to expect and how the repair proceeding. They ..." Read more

"It was actually earlier than I anticipated."

"They repaired my car remarkable time. There was absolutely no inconvenience to me"

"I dropped my car off on Monday. Was told that it would probably take about 3-4 days and he was right! Had my car back by Friday afternoon 😁"

"The customer service team kept me enlightened on every step. Kept me informed of the progress."

"You guys are awesome. I appreciate the constant communication between phone calls and text messages. If needed I will definitely use you guys again."

"Excellent and timely communication"

"Excellent communication, and an equally excellent repair job."

"... staff is great. Communication skills - in particular providing timely updates on the car status is a place to improve." Read more

Marcia (Cadillac owner) reviewed 8/11/26

Thank you to Greg and Curt who have been extremely professional. My car was returned in superb condition. McCarthy’s is number one on my list of referral’s for body work. Thank you. .

Sean (Ford owner) reviewed 8/5/26

I’m very happy happy with my experience with the McCarthy Auto Body group. They care about customer satisfaction and quality of service. I’ve dealt with them before and would not hesitate to deal with them in the future if necessary (Hopefully it won’t be). Thanks again for a great experience and having my vehicle repaired a week earlier than first estimated.

Dennis (Buick owner) reviewed 7/23/26

Gregory (Honda owner) reviewed 7/23/26

Even with the sucky website

I am a long time McCarthy customer but my first experience since Pat retired. Same high McCarthy quality. One comment I wish your website was updated with actual status.

Didn’t deal with them

Ann (Volkswagen owner) reviewed 7/21/26

I was in a MVA and sustained damage to my car. I went to McCarthy’s ! They were extremely knowledgeable and professional. They sent out frequent updates about the repairs. They worked with my insurance company and there were no issues. When I went to pick up the car, I was amazed by the overall appearance of the car! It looked like a new car inside and outside. I was quite happy with the overall experience. McCarthy’s took care of everything. Thank you

Excellent service from start to finish!

Staff friendly and knowledgeable

Felicia (Mercedes-Benz owner) reviewed 6/29/26

Efficient professional business. Kind, informative staff. I appreciate the updates and extra care McCarthy took with our Mercedes. Thank you very much.

Kelly (Hyundai owner) reviewed 6/26/26

Already have. They have his truck now.

More than satisfied!

Some of the best customer service that I've ever experienced.

Tanya (Volkswagen owner) reviewed 6/19/26

Very satisfied

Jim (Honda owner) reviewed 6/8/26

You all were professional, friendly , and great to work with! Thank you so much you’re amazing!!!

I told all my friends and coworkers

Professional, friendly and knowledgeable. Couldn’t ask for more.

Customer service was 1st class.

Anonymous (Chevrolet owner) reviewed 6/5/26

Anonymous (Audi owner) reviewed 6/4/26

I thought the McCarthys team was exceptional. Curt was fantastic to work with as well.

Phillip (Honda owner) reviewed 6/1/26

I am definitely recommending McCarthy’s!

Extremely satisfied with workmanship on the new front end of my Ridgeline. I will highly recommend McCarthy’s to friends and family.

McCarthy’s customer service continuously kept me informed of my vehicle status throughout the whole process.

Christina (Subaru owner) reviewed 5/25/26

Great people.to talk to which can be unusual for a body shop. But in all seriousness, McCarthy's was easy to deal with and they did great work.

See prior comment

Anna (Subaru owner) reviewed 5/18/26

Great communication service and work! Very happy will use again for future needs.

Gretchen (Volkswagen owner) reviewed 5/7/26

Rachel (Subaru owner) reviewed 5/6/26

We had a great experience having my Forester repaired after a hit and run. The front end looks brand new and the guys at McCarthy's were very professional, communicative, and kind. The car was returned clean inside and out. Great work - thank you!!

Emily (Honda owner) reviewed 5/6/26

They are thorough, kind, and reliable.

Thomas (Honda owner) reviewed 5/6/26

You can always count on exceptional service, attention to detail, and A+ repair work to your vehicle. I have been bringing my vehicles to McCarthy’s for years and will continue to do so in the future.

Curt is amazing!

Mary (Subaru owner) reviewed 4/27/26

My car looked beautiful when they were done. They even cleaned the entire inside of the car

Gianna (Subaru owner) reviewed 4/23/26

Great work very special they detailed inside of my car. Love it!

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There is no legal requirement that you obtain more than one collision repair estimate for your vehicle repairs.

McCarthy's Auto Body Inc.

About McCarthy's Auto Body Inc.

Reviews (541)

430 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?