Los Osos Auto Body, Inc.
2090 11th St,
Los Osos,
CA
93402
USA
In operation 42 years.
Los Osos Auto Body is a family owned and operated since we opened our doors in 1984.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- On-Site Car Rental
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- Spanish
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, professionalism, and attention to detail. Many highlight the outstanding communication throughout the repair process, with staff proactively providing updates via calls and texts. Repairs are frequently completed ahead of schedule, earning high marks for timeliness. Customers are repeatedly impressed by the thoroughness of work, with vehicles often returned cleaner than when dropped off. The availability of loaner cars is frequently mentioned as a valued convenience. A few customers noted minor concerns such as tape residue, a scratched headlight lens, and a low fuel level upon vehicle return, reflecting areas customers feel could be refined. Overall, the shop is widely regarded as the top choice in the community, with many customers enthusiastically recommending it to friends and family.
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Service Quality
"These people really go above and beyond more than any other shop around I see it. I also saw how they treated other customers ..."
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"... professional and communicative throughout the entire process The repair quality exceeded my expectations."
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"... attentive and helpful, answering all my questions. The work was exceptional; thank you again!!"
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"Los Osos Auto Body repair did an amazing job on my truck and in a timely manner. I had the bumper replaced . I would highly recommend ..."
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"The staff exceeded our expectations. They are truly focused on the customer."
"Three days early!"
"I got my car back much sooner than I anticipated. Made me feel like they made it a priority. 😊"
"Wonderful business! Theyre on time or even early. The work was done under the estimate and before determined ..."
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"Much quicker than I ever imagined ! Thank you Los Osos Body shop"
"My vehicle was done before the original agreement and gave me updates regularly also if anything changed"
"Steady updates by texts and calls as needed, but never annoyingly so like some shops."
"The staff was incredibly professional and communicative throughout the entire process The repair quality exceeded my expectations."
"... was thorough in explaining any details necessary. Constant email communications. I would like to thank everyone involved for excellent ..."
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"Like I said in my last comment, they were very communicative and I very much appreciated that."
Mary
(Kia owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Slight increase in outside noise post-repair. Hardly noticeable.
Customer Service - 4.0/5.0 -
Main coordinator is amazing and almost everything went smoothly. Friday afternoon helper didn’t update the car rental company that I had returned the car so they called me a week later asking for it.
Janice
(Subaru owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and good communication
Customer Service - 5.0/5.0
Returned Clean
Martin
(Ford owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Greg
(BMW owner)
reviewed 8/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did Great Job on my BMW and the Loaner was very nice addition
Customer Service - 5.0/5.0 -
They did Great Job on my BMW and the Loaner was very nice addition
Returned Clean
Brian
(GMC owner)
reviewed 8/12/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ronald
(Honda owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Overall rating is 9. Also, repair was very satisfactory would use company aga
Customer Service - 4.5/5.0
Sheri
(Ford owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Mark
(Mercedes-Benz owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jill
(GMC owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Smooth process and helpful through the whole process. We had a trailer smash into the back our truck. Trustworthy with the final product looking amazing. Thank you so much.
Customer Service - 5.0/5.0 -
Customer service was amazing. We felt like we were in good hands.
Michael
(Nissan owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Christopher
(Toyota owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0 -
Big ten!
Repair Quality - 5.0/5.0 -
Second, if not third time going to Los Osos Auto Body, and I keep being impressed with this establishment everytime.
Customer Service - 5.0/5.0
Returned Clean
Joyce
(Toyota owner)
reviewed 7/24/26
Likely to Recommend - 5.0/5.0 -
I've done that several times.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Cynthia
(Honda owner)
reviewed 7/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Ronald
(GMC owner)
reviewed 7/21/26
My Experience - 5.0/5.0 -
Osos Autobody is extremely organized very fast and efficient repair done on my vehicle
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David
(Toyota owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0 -
Absolutely. Great you guys have loaner cars. Super helpful
Repair Quality - 5.0/5.0 -
Awesome job!!!
Customer Service - 5.0/5.0 -
Fantastic
Returned Clean
Misako
(Toyota owner)
reviewed 7/20/26
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Jamie
(Lexus owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Lisa
(Ford owner)
reviewed 7/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Daniel was very nice and efficient and kept me up-to-date all the way