Lund Collision

4.8 (277reviews)
93%
910 Plymouth Street,  Bridgewater,  MA  02324
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Shop AssistantSparkles

In operation 17 years.

At Lund Collision Powered by VIVE, we provide superior service to our valued customers in the Bridgewater area and throughout Plymouth County. Our welcoming and knowledgeable customer care team works hand in hand with our expert estimators to offer you seamless support throughout your experience with us. Our technicians are committed to excellence, pursuing ongoing education to deliver top-quality auto body repairs. By taking a people-first approach, we place your safety and satisfaction above all else, ensuring a service you can trust backed by a lifetime warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (277)

My Experience

Very professional company with pleasant employees.

Likely to Recommend

Repair Quality

Great service

Customer Service

Perfect

Likely to Recommend

I would recommend Lund Collision to anyone anyone looking for collision repair.

Repair Quality

Lund collision kept me informed every step of the way and the finish product looked amazing.

Customer Service

Customer service was amazing. Kept me informed every step of the way.

Returned Clean

Likely to Recommend

Repair Quality

Polite and friendly staff. Kept me notified throughout the process. Delivered finished product in a timely manner. Facilitated rental process and alleviated so much stress.

Customer Service

Likely to Recommend

Repair Quality

Great customer service and the car looks great!

Customer Service

Always calling and texting with updates and very friendly

Returned Clean

Likely to Recommend

We never had issues prior to this with Lund and would have rated a 10 but this time around communication and work was awful.

Repair Quality

Customer Service

Front desk person as always was very nice

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The staff was friendly and kept me updated during repairs. I was very satisfied with the results.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Love this place.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great staff, highly recommend. Fast with repairs

Customer Service

Michelle is awesome with communication

Returned Clean

Likely to Recommend

Repair Quality

Very nice people and car was done ontime

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Awsome thankyou the rental I was told I could leave it with you enterprise I got it from . Key in drop box car looks great 😊

Likely to Recommend

Repair Quality

It took 6 weeks to get my car back. They never called me to update me on my car once. I had to call for every update. I was initially told the parts would arrive on 3/20, then later found out the parts arrived on 3/31. Then in mid April found out that one of the parts had to be reordered because it came in damaged. One of the roof moldings damaged were on back order, but was never told so, they just place the old scratched one back on. I had to initiate all contact with them...never received one phone call to let me know about the delays and issues. My roof rack and cargo basket were supposed to be replaced (included in the estimate from Geico), but they never were. I was told when I picked up my car that I had to call Geico to arrange reimbursement even though I was told initially by the manager that it would be replaced. I was assured that a scratch in the side rear paneling would be repaired, but it wasn’t and was given a BS excuse by Tyler that there was a sensor in the panel and the entire panel would have to be replaced. When re-evaluated by another body shop, I was told that the panel could be removed, sanded and repainted and that the sensor was in the corner, not side panel. Additionally, there was still a dent on the top of my hatch door that wasn’t repaired, some of the black trim and windows of the car were painted with car paint and seems like the clear coat was over sprayed because there is residue stuck all around the car. Im not sure what they did with the driver side door because the paint appears to be textured and not smooth like the rest of the car. The VIN number on the windshield wasn’t put back correctly.

Customer Service

Lund never initiated any contact with me. I had to chase them for updates and I wasn’t informed about issues such as delays, back orders and damaged parts ordered

Returned Clean