Luxury Auto Body - Austin

5.0 (63reviews)
97%
8300 North Lamar Blvd Ste 101,  Austin,  TX  78753

In operation 14 years, 5 years at this location.

Luxury Auto Body is dedicated to providing exceptional communication and customer service throughout your repair experience. With two convenient locations in Austin and Round Rock, our locally owned collision center ensures that you receive transparent and honest service from start to finish. We offer complimentary estimates and employ highly skilled paint and body technicians who are dedicated to providing high quality repairs. Your satisfaction and trust are our top priorities, and we strive to keep you informed every step of the way.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Nissan GTR
Ram

Reviews (63)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many noting that their vehicles were restored to like-new condition. The repair work received high marks for precision and attention to detail. Communication was a standout strength, with customers appreciating frequent text and email updates that kept them well-informed throughout the process. Timeliness was another highlight, as many repairs were completed ahead of schedule. Customers also expressed pleasant surprise at the cleanliness of their vehicles upon pickup. A few customers noted isolated concerns, such as a missed appointment window and suspension damage that required a return visit, as areas for improvement.
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"... that I felt that I was not being taken care of and the work they did was perfect the car looks brand new like it never even got hit thank you luxury auto ..." Read more
"... drove off the lot I noticed something was off. The mechanics completely missed suspension damage to the vehicle." Read more
"My car was totally detailed and looked like it just came off the show room. Thank you!"
"... they finished ahead of schedule. Most importantly, the finished result looks great. Thank you!" Read more
"100% satisfied with the work and customer service."
"Happy that the repair was done sooner than the projected date"
"... helpful. The updates about my car were great and it was finished quicker than the original quote. My car was clean and ready for me when I arrived. ..." Read more
"Luxury Auto did a great with communication and they finished ahead of schedule. Most importantly, the finished result looks great. ..." Read more
"Surprisingly fast"
"They were very sympathetic because some of the parts were late and one was damaged when they got it."
"Constant updates. Never been so informed"
"... little bit of a hiccup out of their control, but the communication was on point, so I was never in the dark and could plan accordingly." Read more
"Texts were sent regularly to keep me informed."
"This was an above average repair experience. Communication was excellent except I was continuously addressed as my husband. The repairs look very good."
"Excellent repairs and great communication about the progress of the repairs!"

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great repair and i appreciated the detail after the services were completed

Customer Service

Everyone was fantastic

Returned Clean

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I’m already telling everyone about you guys!

Repair Quality

Amazing customer service from Amber but also super fast service! I was very pleasantly surprised.

Customer Service

Amber Johnson was great! Great communication.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The whole experience was seamless and painless. Worked with my insurance so there were no surprises. Great work. My baby looks brand new! Thank you!

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Repair Quality

Customer Service

Returned Clean

My Experience

The staff are excellent!

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Repair Quality

Customer Service

Returned Clean

My Experience

Well done job. Amber, your receptionist was absolutely outstanding. She is an asset to your company.

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Repair Quality

Luxury Auto did a great with communication and they finished ahead of schedule. Most importantly, the finished result looks great. Thank you!

Customer Service

Returned Clean

My Experience

My car was totally detailed and looked like it just came off the show room. Thank you!

Likely to Recommend

Repair Quality

Very! Very! Satisfied

Customer Service

Returned Clean

My Experience

Amber was amazing!!! From start to finish and they kept me informed the whole way from start to finish! I would definitely recommend them to anyone !!

My Experience

Likely to Recommend

Repair Quality

Brittany and Amber were superb. The kept everything moving and communicated with me at every stage.

Customer Service

Excellent. Always on top of the situation and good communication.

Returned Clean

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Repair Quality

Looks beautiful and brand new went above and beyond. Super helpful in coordinating w enterprise

Customer Service

Returned Clean

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Repair Quality

👌🏻PERFECT

Customer Service

Most pleasant experience. Amber and Brittany walked me through the process and answered my questions. Very professional.

Returned Clean

My Experience

Gregory Wafford and Amber made the process of getting the car to shop and getting the insurance claim done easy. Plus the damage on the car was repaired in a timely manner. The work done on the car restored it the state it was in prior to the accident.

My Experience

This was an above average repair experience. Communication was excellent (except I was continuously addressed as my husband.) The repairs look very good.

My Experience

Once again, great experience, great outcome. I've already voted with my feet with return business, and I would again.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Brittany was great!

Customer Service

Great communication all around

Returned Clean