Luxury Auto Body - Austin

5.0 (64reviews)
98%
8300 North Lamar Blvd B102,  Austin,  TX  78753
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In operation 14 years, 5 years at this location.

Luxury Auto Body is dedicated to providing exceptional communication and customer service throughout your repair experience. With two convenient locations in Austin and Round Rock, our locally owned collision center ensures that you receive transparent and honest service from start to finish. We offer complimentary estimates and employ highly skilled paint and body technicians who are dedicated to providing high quality repairs. Your satisfaction and trust are our top priorities, and we strive to keep you informed every step of the way.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Nissan GTR
Ram
Call
Email

Reviews (64)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many noting that repaired vehicles looked brand new or better than expected. The team received high marks for proactive and transparent communication, including regular text and email updates that kept customers informed throughout the repair process. Timeliness was a recurring highlight, with numerous customers noting their vehicles were completed ahead of schedule. The seamless coordination with insurance providers and the added touch of returning vehicles in exceptionally clean condition were frequently appreciated. A small number of customers noted isolated concerns, such as a missed appointment availability and suspension damage that required a return visit, reflecting areas customers felt could be strengthened.
AI-Generated from reviews written in the last 12 months
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"... that I felt that I was not being taken care of and the work they did was perfect the car looks brand new like it never even got hit thank you luxury auto ..." Read more
"My car was totally detailed and looked like it just came off the show room. Thank you!"
"... they finished ahead of schedule. Most importantly, the finished result looks great. Thank you!" Read more
"... drove off the lot I noticed something was off. The mechanics completely missed suspension damage to the vehicle." Read more
"They went the extra mile and cleaned off some paint scuffs for me!"
"... outcome of my vehicle. With tha daily updates and it was done a day earlier than scheduled. And how clean they washed it outside and clean the ..." Read more
"... helpful. The updates about my car were great and it was finished quicker than the original quote. My car was clean and ready for me when I arrived. ..." Read more
"Luxury Auto did a great with communication and they finished ahead of schedule. Most importantly, the finished result looks great. ..." Read more
"Happy that the repair was done sooner than the projected date"
"It took them just a couple of days!"
"Constant updates. Never been so informed"
"... little bit of a hiccup out of their control, but the communication was on point, so I was never in the dark and could plan accordingly." Read more
"Your team made the whole process very easy and let me well informed about the status of my vehicle repair."
"The whole experience was awesome! Everyone I talked to was so helpful and good about communicating!"
"This was an above average repair experience. Communication was excellent except I was continuously addressed as my husband. The repairs look very good."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great repair and i appreciated the detail after the services were completed

Customer Service

Everyone was fantastic

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I’m already telling everyone about you guys!

Repair Quality

Amazing customer service from Amber but also super fast service! I was very pleasantly surprised.

Customer Service

Amber Johnson was great! Great communication.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The whole experience was seamless and painless. Worked with my insurance so there were no surprises. Great work. My baby looks brand new! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The staff are excellent!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Well done job. Amber, your receptionist was absolutely outstanding. She is an asset to your company.

Likely to Recommend

Repair Quality

Luxury Auto did a great with communication and they finished ahead of schedule. Most importantly, the finished result looks great. Thank you!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car was totally detailed and looked like it just came off the show room. Thank you!

Likely to Recommend

Repair Quality

Very! Very! Satisfied

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Amber was amazing!!! From start to finish and they kept me informed the whole way from start to finish! I would definitely recommend them to anyone !!

My Experience

Likely to Recommend

Repair Quality

Brittany and Amber were superb. The kept everything moving and communicated with me at every stage.

Customer Service

Excellent. Always on top of the situation and good communication.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Looks beautiful and brand new went above and beyond. Super helpful in coordinating w enterprise

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

👌🏻PERFECT

Customer Service

Most pleasant experience. Amber and Brittany walked me through the process and answered my questions. Very professional.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Gregory Wafford and Amber made the process of getting the car to shop and getting the insurance claim done easy. Plus the damage on the car was repaired in a timely manner. The work done on the car restored it the state it was in prior to the accident.

My Experience

This was an above average repair experience. Communication was excellent (except I was continuously addressed as my husband.) The repairs look very good.

My Experience

Once again, great experience, great outcome. I've already voted with my feet with return business, and I would again.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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