M & J Auto Body SVC

4.8 (404reviews)
97%
15132 Oxnard Street,  Van Nuys,  CA  91411
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Shop AssistantSparkles

In operation 41 years.

Established in 1980 M & J Auto Body is a family owned and operated collision center, which has been serving the community for over 40 years. Our core values : Integrity, Customer Comes First & Quality Repairs build the foundation that drives every decision we make and how we treat our customers. In addition, we have made significant investments in our repair facility and equipment to ensure quality and safe repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM Basic
GM Electric Vehicles
Hyundai
I-Car
Jeep
Kia
Lexus Authorized
Ram

Reviews (404)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional repair quality, with many noting their vehicles looked brand new or better than before the accident. The team received high marks for proactive communication, including regular text, email, and phone updates throughout the repair process. Timeliness was largely commended, with several customers noting early or on-schedule completions, and the shop going above and beyond by covering rental costs when delays occurred. Customers also appreciated the complimentary interior and exterior detailing upon vehicle return. A few customers noted areas for improvement directly from their experiences, including occasional delays in paperwork processing, extended repair timelines, and isolated incidents involving missing personal items or vehicle cleanliness concerns upon return.
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"... they are attentive to their customers needs. And, their auto body work is exceptional, there is no cutting corners when it comes to their delivery, they maintain a ..." Read more
"M&J auto was absolutely amazing. They returned my vehicle to me spotless.! I never expected that they were going to meticulously ..." Read more
"Excellent work and customer service. Always blown away with the quality of work."
"... car was in poor shape due to a few accidents. But now it looks like brand new! I was blown away by their work. Thank you so much!!" Read more
"M & J Auto Services was very professional & they did an amazing job on my car. Yes, I would absolutely go there again ..." Read more
"... employees were very kind, patient and overall. The communication on the repair and updating me was outstanding." Read more
"... frame for the repair on my car was extended, however M&J would give me a call to keep me updated on the changes, which I did appreciate." Read more
"Communication was great did an amazing job"
"Amazin staff, very well organized They communicated with me trough repair process, my car looks even better than before accident"
"... me that they were on top of the paperwork and yet it kept getting delayed" Read more

My Experience

Likely to Recommend

Repair Quality

Looks like a brand new car and runs like one too!

Customer Service

Always the easiest experience with your shop and have never had any issues. Appreciate you guys!

Returned Clean

My Experience

They did everything as promised: fast, professional, and high-quality. Thank you!

Likely to Recommend

Repair Quality

An excellent experience. Thanks to the team for their professionalism. I am very satisfied.

Customer Service

Returned Clean

My Experience

Thank you for doing such a great job on my old school Benz. . I was very eager to get it back as you all know, but it was worth the wait. It looks like a brand new car!bthank you Vick and Anna and the rest of the crew for the great customer service and a great result. 5 stars!!!!

Likely to Recommend

Repair Quality

My old school, 2009 car looks brand new! I'm so impressed!!!

Customer Service

The repair took longer than anticipated but I understand why, and it was worth the wait.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Fast clean work

Likely to Recommend

Repair Quality

I had an excellent experience with this body shop! From start to finish, the customer service was outstanding. Everyone was professional, friendly, and kept me informed throughout the repair process. I was especially impressed with how efficiently my vehicle was repaired and how well they stayed on schedule. The work was completed within the expected timeline, and my car looked great when I picked it up. It’s refreshing to receive such great communication, quality service, and attention to detail. I highly recommend this body shop to anyone looking for reliable repairs and excellent customer service!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great experience. They repaired everything that needed to be fixed, and I really appreciate the quality of their work. Everyone was helpful and professional.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for the excellent service. My car looks brand new: your attention to details was really appreciated. I will post a great review on Google (unless you prefer a different website). Thank you again Jack!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

good job done 👍🏽

Likely to Recommend

Repair Quality

Always so communicative and work is impeccable!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very satisfied! Jack was very helpful, very communicative with the whole process!

Customer Service

Returned Clean

My Experience

M&J Auto returned my vehicle to me spotless. I was truly surprised. M&J customer service is Amaaazzzing!!!

Likely to Recommend

I plan on telling as many people as possible that M&J should be there go to for repairs and collision repair

Repair Quality

M&J auto was absolutely amazing. They returned my vehicle to me spotless.! I never expected that they were going to meticulously clean my vehicle inside and out after the repairs. I am a baby boomer and I have not seen this type of Customer Service in years. I have decided that M&J auto is now my go to place for any future repairs. Hats off to M&J auto and knowing what to do to win customers over. 😊

Customer Service

EXCELLENT CUSTOMER SERVICE

Returned Clean

Likely to Recommend

I would highly recommend this body shop for my friends and relatives.

Repair Quality

I am very satisfied with the quality of the repair being done by M & J body shop.

Customer Service

Jack the owner is very kind and communicates very well regarding the update and status of the repair.

Likely to Recommend

Repair Quality

It looks absolutely brand new; as if it never happened! I really appreciate the kindness the front desk showed as well!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

It’s a great shop.

Likely to Recommend

I have recommended M&J in the past.

Repair Quality

Customer Service

Returned Clean