M & J Auto Body SVC

4.8 (379reviews)
96%
15132 Oxnard Street,  Van Nuys,  CA  91411
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Shop AssistantSparkles

In operation 41 years.

Established in 1980 M & J Auto Body is a family owned and operated collision center, which has been serving the community for over 40 years. Our core values : Integrity, Customer Comes First & Quality Repairs build the foundation that drives every decision we make and how we treat our customers. In addition, we have made significant investments in our repair facility and equipment to ensure quality and safe repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (379)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new or better than before the accident. The staff receives high marks for professionalism, friendliness, and going above and beyond. Communication stands out as a key strength, with customers appreciating regular updates via texts, emails, and phone calls throughout the repair process. Timeliness is generally well-regarded, with several customers noting early completions and proactive outreach when delays occurred. A few customers, based on their own comments, noted occasional delays and wished for more upfront timeline transparency, while isolated concerns about missing items and finish quality were mentioned. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
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"... they are attentive to their customers needs. And, their auto body work is exceptional, there is no cutting corners when it comes to their delivery, they maintain a ..." Read more
"M & J Auto Services was very professional & they did an amazing job on my car. Yes, I would absolutely go there again and refer others to them."
"... car was in poor shape due to a few accidents. But now it looks like brand new! I was blown away by their work. Thank you so much!!" Read more
"Excellent work and customer service. Always blown away with the quality of work."
"... respray! The detail work was a really nice surprise, the truck looks as cleaner than the day I bought it brand new. One thing that Im a little confused about is that ..." Read more
"Communication was great did an amazing job"
"... frame for the repair on my car was extended, however M&J would give me a call to keep me updated on the changes, which I did appreciate." Read more
"... of employees were very kind, patient and overall. The communication on the repair and updating me was outstanding." Read more
"However… They kept informing me that they were on top of the paperwork and yet it kept getting delayed"
"Well communicate They keep me informed trought process Helped me with getting my rental, which was already reserved and waiting for me"

Likely to Recommend

Repair Quality

Paint job was good and they helped me out by cleaning my extremely foggy headlights, my car looks almost brand new all over again! :)

Customer Service

I did have a representative call me while they were painting the car to see if I wanted an estimate for the damages on my vehicle before painting, but I declined. But, nice of them to reach out to me. And they also text me once my car had been completed and delivered to the dealership.

Returned Clean

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Repair Quality

Did a great job helped navigate dealing with insurance. My car looks better than when I brought it in

Customer Service

Returned Clean

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Customer Service

My Experience

These folks are the best. Professional, courteous and caring. Can't wait for the next accident to happen so I can go back.

My Experience

Loved working with Jack and the team. Very reliable and honest people to work with. Thank you

My Experience

My car looks nice thank you

My Experience

Amazing!

Likely to Recommend

They do meticulous work and they are honest.

Repair Quality

Everyone from Jack to Anna were professional thorough and kept me aware of what was going on the entire time

Customer Service

The service at M & J Auto body was second to none quality of work, speaks for itself Jack and Anna, with whom I worked with, with thorough conscientious understanding and kept me involved every step of the way. They made the experience as good as one you could ever expect.

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Customer Service

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Customer Service

Returned Clean

My Experience

I was kept appraised with what was going on. The car looks perfect. Happy with the repair and service! Thank you!

Likely to Recommend

Repair Quality

Received timely updates on progression repairs. They repair Work was expertly done. Definitely would refer others. Completely satisfied.

Customer Service

Excellent customer service.

My Experience

My Experience

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Customer Service

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Customer Service

My Experience

My Experience

Great staff very friendly and helpful.

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Customer Service

Returned Clean

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Customer Service

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Repair Quality

Five stars! They took care of my vehicle and I couldn’t be happier! Their team was super responsive and unpointed for any concerns.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean