LA West Collision Center

4.9 (255reviews)
97%
6827 Troost Ave,  North Hollywood,  CA  91605

In operation 11 years.

Welcome to LA West Collision Center. At LA West Collision Center, we specialize in high-quality, certified collision repairs you can trust. Whether your vehicle has minor damage or major structural repairs, our expert technicians are trained and equipped to restore it to its original condition—safely and professionally. Our facility is I-CAR Gold Class with Platinum Certified Technicians, and we are proudly certified by multiple manufacturers including Mercedes-Benz, General Motors, Nissan, Hyundai, Genesis, and more. We use factory-approved procedures, OEM parts, and advanced equipment such as downdraft spray booths, a dedicated aluminum repair room, and a premium PPG paint system to ensure precision and quality in every repair. From the moment you walk in, our goal is to make the repair process as smooth and stress-free as possible. We’ll work directly with your insurance company, keep you updated throughout the process, and ensure your vehicle is repaired to the highest safety and

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
GM
GM Electric Vehicles
Hyundai
I-Car
Jeep
Mercedes-Benz
Nissan
Ram

Reviews (255)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its high-quality repairs, with many noting their vehicles looked brand new upon return. The level of professionalism and attention to detail stood out, including complimentary extras like detailing, vacuuming, and tire shining. Communication was frequently highlighted as a strong point, with customers appreciating being kept informed throughout the repair process. Several customers noted the seamless handling of insurance coordination as a major relief. While the vast majority of feedback is overwhelmingly positive, a few customers mentioned delays in repair timelines and inconsistent update notifications as areas noted for improvement. Overall, customers expressed strong satisfaction and a high likelihood to recommend the shop to others.
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"Work was done perfectly, looks better then it did when I just got the car. The team even took the liberty to detail ..." Read more
"LA west collision center has great service and repairment quality. Car is in perfect condition now"
"... and smart team, nice staff. They know their job. They did additional repairs for no cost. Amazing place, will never regret if you take your car to them." Read more
"Great work, completely satisfied. Perfect paint job, process was transparent, the team relayed all the items that needed to be replaced and asked for ..." Read more
"... great care of my car. The entire process was smooth, communication was clear, and you were very easy to work with. I truly appreciate the professionalism and service!" Read more
"Excellent communication. Very clear and reliable."
"... appreciated their regular updates on the repair progress, they kept me informed every step of the way. They even delivered my car back to me once the work ..." Read more
"I was very satisfied with the method and level of communication Between this body shop and myself"
"only when I called."

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Muy profesional

Repair Quality

Muy feliz por su excelente e impecable trabajo muy profesional el personal.

Customer Service

Excelente

Returned Clean

Likely to Recommend

Repair Quality

I was very happy with the customer service and professionalism of la west collision. Thank you so much appreciate it

Customer Service

Returned Clean

My Experience

Took much longer than expected but good communication when I called and the car looks great.

My Experience

My Experience

Outstanding work. Totally satisfied, Above & beyond. I recommend this body shop !!

My Experience

LA West Collision center is an amazing facility that is both impressive as a facility and as a team. Yuri was my point of contact and actually took great care in handling my vehicle. I appreciate the hard work of all the employees at this facility (especially the admin team and their expertise in dealing with insurance companies) and especially Yuri for helping me out along the way and keeping me updated with my vehicle’s repairs. I got my car back looking pristine, even vacuumed and washed, and tires shined. The car looked brand new. 10/5 stars. I highly recommend this facility for collision repair.

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

They took great care of me with customer service and keeping me updated on my repairs. The staff is friendly and nice. This was a great experience in a bad situation! I would definitely recommend using them!

Likely to Recommend

they did an excellent work

Repair Quality

Customer Service

Likely to Recommend

I would recommend this place to others.

Repair Quality

My car looks great! They are professional, friendly and did a great job.

Customer Service

They are professional, friendly and answered all my questions.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very professional! My car looked like brand new!! Thank you

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Repair Quality

Customer Service

Returned Clean

My Experience

The car seems to run and drive much smoother however, I do not like how it won’t stay on Comfort mode keeps going to individual because of where the paddle shifters are placed. I am not comfortable with individual mode.

Likely to Recommend

The work was done by satisfaction

Repair Quality

My Main dissatisfaction was in the amount of time it took for my parts to come in and in having my car fixed. However, I’m very pleased with having my car delivered to me as this is the service that a lot of places provide. I would recommend this body shop to others.

Customer Service

I was very satisfied with the method and level of communication Between this body shop and myself

Returned Clean

Likely to Recommend

Great experience overall

Repair Quality

Expert care and fast

Customer Service

Made everything seamless and easy as a customer

Returned Clean

My Experience

Such a great experience during a stressful time. Yuri took care of everything for me from our first conversation and the whole process was very seamless and professional. This was my first “accident” and I had no clue about what to do however, Yuri was very knowledgable and talked me through every step. Thank you so much.

My Experience

My Experience

Excellent service from start to finish. I would definitely recommend you to anyone in need of repair assistance.

Likely to Recommend

Repair Quality

They have done an amazing job. I am very pleased with the company and the staff.

Customer Service

Returned Clean