CARSTAR Car Masters Collision Van Nuys

4.9 (327reviews)
98%
7650 SEPULVEDA BLVD.,  Van Nuys,  CA  91405
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Shop AssistantSparkles

In operation 4 years.

At CARSTAR Car Masters Collision Van Nuys, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Van Nuys, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Genesis
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (327)

Customers say
Overall Customer Satisfaction
Customers consistently praise the repair shop for delivering outstanding quality work, with many noting their vehicles looked brand new upon return. The team is widely recognized for exceptional professionalism, attentiveness, and going above and beyond customer expectations. Timely delivery is a strong highlight, with numerous vehicles completed ahead of schedule. Customers also appreciate proactive communication through text updates and in-person explanations throughout the repair process. The shop receives high marks for handling insurance processes, interior cleaning, and precise color matching. A few customers noted isolated concerns, including occasional delays due to parts availability, a doubled estimate after disassembly, and minor paint blending issues - all shared directly from customer comments.
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"It was ready a full week before"
"My vehicle was ready three days before. I loved this!"
"The team there helped me out so much. They finished my car 2 days before it was supposed to be done. Also they washed my car inside and out that ..." Read more
"I got my car back 5 days after the promised day. Resulting on more expenses, since i was renting a ..." Read more
"Was not ready when promised but early when estimated the second time"
"CS car masters kept me in a closed-loop communication regarding my car. They exceeded my expectations. ..." Read more
"They would send messages, updating us of the work being done to our car."
"There was lack of information.."
"Great character, great communication, hard working, amazingly kind and generous!"

My Experience

The work was excellent. Erick and Anna were super helpful and extremely nice. I am extremely satisfied with the repair. Thank you for all your help.

Likely to Recommend

Repair Quality

Amazing job!

Customer Service

Erick and Anna were extremely courteous, helpful, and patient.

My Experience

You guys went above and beyond my expectations of the repair of my vehicle, I couldn’t be more happier than I am now with my vehicle. Thank you for all the work you guys put in. I’ll forever bring my repairs here

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Repair Quality

Customer Service

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Repair Quality

I recently took my Toyota RAV4 to CS Car Masters Van Nuys for repairs, and I had a great experience. The staff was friendly, professional, and kept me updated throughout the entire process. They did an excellent job on the repairs, and my RAV4 looks amazing. Everything was completed in a timely manner, and you can tell they really take pride in their work. The whole process was smooth and stress free. I am very happy with the quality of their work and customer service. I would definitely recommend CS Car Masters Van Nuys to anyone looking for an honest, reliable, and professional body shop. Thank you for taking such great care of my vehicle.

Customer Service

I recently took my Toyota RAV4 to CS Car Masters Van Nuys for repairs, and I had a great experience. The staff was friendly, professional, and kept me updated throughout the entire process. They did an excellent job on the repairs, and my RAV4 looks amazing. Everything was completed in a timely manner, and you can tell they really take pride in their work. The whole process was smooth and stress free. I am very happy with the quality of their work and customer service. I would definitely recommend CS Car Masters Van Nuys to anyone looking for an honest, reliable, and professional body shop. Thank you for taking such great care of my vehicle.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Incredible service.

My Experience

Erick was great.

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Repair Quality

Erick was great.

Customer Service

Returned Clean

My Experience

I had the best experience with Erick. I was well taken care of in a very timely manner. The repairs are beautiful. I am EXTREMELY satisfied.

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Repair Quality

My experience was better than expected. Erick is very professional and does great work.

Customer Service

Returned Clean

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Definitely will recommend

Repair Quality

Very satisfied

Customer Service

Very satisfied

Returned Clean

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Repair Quality

Customer Service

My Experience

Eric and the team are amazing! They do incredibly efficient and clean work, my car looks brand new!! They're also incredibly kind and I know what body shop I would recommend to anybody in the Valley looking to have impeccable work done, sometimes even ahead of schedule!

Likely to Recommend

I've already been telling people about them.

Repair Quality

Only place I want to get my car fixed. Great staff all around from character to expertise in their craft!

Customer Service

Great character, great communication, hard working, amazingly kind and generous!

My Experience

Erick delivered exceptional Customer Service. We really felt safe and heard and our car is amazing and it’s all put back together and he made us whole again! Thank you so much.

Likely to Recommend

Repair Quality

Erick was amazing and the customer service was just amazing as well!! I am so grateful we didn’t have to struggle to work with a place that felt like we were getting taken advantage of. Thanks again guys. If we need more work done we will come back to you!!

Customer Service

My Experience

Excellent craftmanship, good update communication and honest staff. Erick has handled our questions and concerns satisfactorily well! We will surely recommend CS Car Masters Van Nuys.

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Repair Quality

Customer Service

My Experience

Very happy with it.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

My Experience

I had an excellent experience with this repair shop from start to finish. Erick was professional, honest, and kept me updated throughout the repair process. They took the time to answer my questions and made sure I understood the work being done. The quality of the repairs exceeded my expectations. They completed the work in a timely manner and made the entire process as stress-free as possible. I highly recommend this shop to anyone looking for quality workmanship, great customer service, and a team that genuinely cares about their customers. Thank you for doing such a fantastic job!

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Customer Service

Returned Clean

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Repair Quality

I think carstar or carmasters do a great job. They use quality material and restored my vehicle real quick after the car accident i was in.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean