CARSTAR Car Masters Collision Van Nuys

4.9 (314reviews)
98%
7650 SEPULVEDA BLVD.,  Van Nuys,  CA  91405
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Shop AssistantSparkles

In operation 4 years.

At CARSTAR Car Masters Collision Van Nuys, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Van Nuys, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Genesis
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (314)

Customers say
Overall Customer Satisfaction
Customers consistently praised the repair shop for delivering outstanding quality work, with many noting their vehicles looked brand new after repairs, including flawless paint matches and exceptional attention to detail. The team received high marks for professionalism, friendliness, and going above and beyond customer expectations. Communication was a standout strength, with customers appreciating regular text and call updates throughout the repair process. Timeliness was largely commended, with numerous vehicles completed ahead of schedule. A few customers noted delays due to parts availability or scope changes, and one mentioned a paint blending concern, but these were exceptions among overwhelmingly positive experiences. Overall, customers expressed strong satisfaction and willingness to recommend the shop to friends and family.
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"CS car masters kept me in a closed-loop communication regarding my car. They exceeded my expectations. ..." Read more
"They would send messages, updating us of the work being done to our car."
"Sent me texts"
"Constant updates"
"There was lack of information.."

My Experience

Very happy with it.

Likely to Recommend

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Customer Service

Returned Clean

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Returned Clean

My Experience

I had an excellent experience with this repair shop from start to finish. Erick was professional, honest, and kept me updated throughout the repair process. They took the time to answer my questions and made sure I understood the work being done. The quality of the repairs exceeded my expectations. They completed the work in a timely manner and made the entire process as stress-free as possible. I highly recommend this shop to anyone looking for quality workmanship, great customer service, and a team that genuinely cares about their customers. Thank you for doing such a fantastic job!

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Customer Service

Returned Clean

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Repair Quality

I think carstar or carmasters do a great job. They use quality material and restored my vehicle real quick after the car accident i was in.

Customer Service

Returned Clean

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Customer Service

Returned Clean

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Excelente I very happy

Customer Service

Returned Clean

My Experience

Thanks!

Likely to Recommend

Repair Quality

Excellent.

Customer Service

Excellent.

Returned Clean

My Experience

My 2015 Prius got sideswiped while I was parking—an old man backed out of a handicapped spot and hit me. What could’ve been a headache turned into a blessing thanks to Eric at C S CarMasters. He replaced the damaged panels and back bumper, gave me a great deal on a front bumper while he was already doing the work, swapped a bad tire pressure sensor, and detailed the whole car so it looks brand new. The little touches made all the difference. Highly recommend them!

My Experience

The car looks good as new. Thanks for the good work

My Experience

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Returned Clean

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Repair Quality

I was completely satisfied with the service and the finished product was exceptional my vehicle looked like when I first purchased it.

Customer Service

Returned Clean

My Experience

Loved the service! Left my car looking brand new!

My Experience

Erick, the manager, is accommodating

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Repair Quality

Customer Service

My Experience

From start to finish, CS Car Masters kept me informed about the status of my vehicle. Erick is a true professional who provided excellent customer service and took the time to explain in detail everything that would be repaired, as well as what to expect once the work was completed. CS Car Masters exceeded my expectations with the quality of the repairs. My Mustang looks like new again! I truly appreciate the professionalism, communication, and outstanding workmanship. Thank you, CS Car Masters, and a special thank you to Erick for making the entire process smooth and stress-free. Highly recommended!

My Experience

All repairs and then some were done to the car.Looked almost like new when we picked it up.Service rep kept us informed of the process with texted updates.

Likely to Recommend

Neighbors noticed car looked great and like new.Have recommended Car Masters to everyone

Repair Quality

Took a little longer than promised but car looks and runs great. Have recommended Car Masters to friends and neighbors.Very satisfied with repairs done.

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Erick and his team did an amazing job! My car looks like new. Erick kept me updated on the status of my car and I really thank him for that. Awesome job guys!