M & S Collision - Cupertino
In operation 14 years.
M & S Collision is a family owned auto repair business that has been in business since 1983. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 9:00 am - 5:30 pm |
| Tue | 9:00 am - 5:30 pm |
| Wed | 9:00 am - 5:30 pm |
| Thu | 9:00 am - 5:30 pm |
| Fri | 9:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The customer service was exceptional and the car came back much cleaner than it went it! They were on schedule with the work and I appreciated the communication throughout the process. Thanks to Chuck and the whole team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
thank
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Chuck was very helpful, knowledgeable, and polite. His (and Jonathanâs) customer service is what made the experience very nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Chuck is super awesome. I have not seen any one so committed at customer relationship management than Chuck. If I put Chuck as #2, Chuck's boss will be #1 for finding a gem and putting Chuck in charge of and in the front representing M & S Collision facing customers. Thank you very much Chuck and the team at M & S Collision. Getting into an accident is frustrating, and going to a collision shop is not something I would call pleasant trip. But I had just the opposite of that. Chuck turned around a frustrating and unpleasant experience of getting my car fixed after the accident into something that I almost completely forget about the accident and the repair. He took care of everything for you that the Insurance company might have missed. He arranged for my rental car, he also arranged for the rental car company to pick me up from M & S Collision office in Cupertino, and finally he also arranged for my rental car return at his office. He walked me through my car after the repair and gave me heads up for follow ups. All in all Chuck deserves 11/10 or A+++. Thanks very much Chuck for making my repair experience a painless one and my making my day. Daniel
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Outstanding service and exceptional quality of repair work done to my vehicle!!! M & S Collision completely exceeded my expectations!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service I received from M & S was exceptional from the time I left my car at the shop Until the date you returned to me. You have done more then was expected and I do greatly appreciate that. I will definitely use your service in the future. Thanks for the excellent service Koorosh Saii 408.910.8514