Maaco Des Plaines - M2387

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

Nice job at a fair price.

Customer Service - 5.0/5.0 -

Keith drove me home and picked me up.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I had an excellent experience at MAACO Body Shop. Keith made the entire process smooth and stress-free. He answered all of my questions quickly, thoroughly, and professionally. The quality of the work was outstanding. You can’t even tell there was any damage. My vehicle looks brand new. A big thank you to Keith and the team for the excellent customer service and craftsmanship. I highly recommend this location.

Customer Service - 5.0/5.0 -

I had an excellent experience at MAACO Body Shop. Keith made the entire process smooth and stress-free. He answered all of my questions quickly, thoroughly, and professionally. The quality of the work was outstanding. You can’t even tell there was any damage. My vehicle looks brand new. A big thank you to Keith and the team for the excellent customer service and craftsmanship. I highly recommend this location.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Budget paint job, it turned out nicer than expected. I may come back for some touch ups in areas I will like to correct. Nothing mayor just my antenna base being bigger before and smaller now. I can see a little primer area around it but it doesn’t really bother me since I choose to swap it. Great job and very friendly staff

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Professional, Keith kept me updated on everything, from price to vehicle parts being shipped and arriving. The work was done efficiently and my vehicle was ready way before I expected it to be. I would recommend and take my vehicle back for other work.

Customer Service - 5.0/5.0 -

Didn't price gouge me like other places!! Which i what I really appreciated. Professional and vehicle returned sooner than expected.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I am so pleased with the work that was done on my car it looks totally new and the price was a steal thanks

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Keith knowledgeable and friendly. Took time to explain what was to be done.

Returned Clean

Likely to Recommend - 0.5/5.0 -

Incomplete work with 0 accountability

Repair Quality - 0.5/5.0 -

I bought and brought the parts for the repair and dropped the vehicle off with Kieth and when the work was not done correctly Keith and the owner rushed me to pick up my vehicle and the work isn't done and there was damage that I believe was not there that I didn't see in my pre drop off photos. I pointed out that the hood was not correctly attached to the vehicle, either it's the wrong part or something but they refused to take accountability for the work not being right. Also, they "through away" my original damaged hood for scraps and i wanted it back but forgot to ask and they never offered. $2700 to fix a minor fender bender and the work isn't right. I would like for them to determine what's wrong on their own or I will get a second opinion and return for certified and accurate repairs, return value for scrapped hood and proper repair

Customer Service - 0.5/5.0 -

Car isn't fixed, kept my scrap parts

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They are the best! My car looks amazing very well done

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did an excellent job and completed the repair in one day

Customer Service - 5.0/5.0 -

Very friendly and willing tio work with me and not ovber charging me.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great team and excellent work and super fast!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

Good

Customer Service - 4.0/5.0 -

Good

Returned Clean

Likely to Recommend - 5.0/5.0 -

Very likely, this is my second vehicle they have fixed for me

Repair Quality - 5.0/5.0 -

Everyone I dealt was quite professional, the price was good, the work was excellent, and they finished my vehicle a head of schedule

Customer Service - 5.0/5.0 -

Very satisfied

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything went very smoothly

Customer Service - 5.0/5.0 -

Keith took good care of us, we are very happy all the way around

Returned Clean

Likely to Recommend - 5.0/5.0 -

Absolutely would recommend Maaco to anyone who needs their services.

Repair Quality - 5.0/5.0 -

Excellent work and timely delivery. Appreciated the cleaning and washing of our car prior to delivery.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great, friendly, competent service.

Customer Service - 5.0/5.0 -

Great service.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Maaco beat out four other estimates. they also got my car in for repair right away and it was fixed beautifully in two days and that was two days ahead of the 3 to 4 days they said it might take. I would highly recommend and use Maaco agian.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My car looks great! I received professional and friendly service. The turnaround time wS very fast.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My service was excellent.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Keith was very helpful. He kept me updated with the progress of the repair. I would recommend them to anyone.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Keith provided excellent customer service, delivered my vehicle as promised and the repairs were outstanding

Customer Service - 5.0/5.0

Returned Clean