Mac Haik Ford

4.3 (85reviews)
88%
515 N I-35 E,  Desoto,  TX  75115
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Shop AssistantSparkles

In operation 13 years.

We've been repairing vehicles for more than 30 years. Our collision center is known for its expertise, honesty, and stellar service. Here at MAC HAIK FORD, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the surrounding areas.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (85)

My Experience

Likely to Recommend

Repair Quality

Wonderful service

Customer Service

Wonderful service

My Experience

All the previous damage was completely fixed and like brand new. However it seemed like the truck was hazing a lot and did not notice that before dropping off

My Experience

Great job

My Experience

The paint repair was perfect! Thanks for doing a great job!

Likely to Recommend

Repair Quality

They did an amazing job!

Customer Service

My Experience

My car was dropped off on Monday. I was told by the employee that my car will be ready in three days if the insurance company responded with the payment. After three days I dint get any news from Mac Haik at all. I need to contacting them to found out how my car status was. On the day of picking up my car, I was informing that I wasn’t able to picking up my car until I paid for a repair that they claim to did on my car without my consent. I paid the bill. Later on I found out that not repair was done in my car but Mac Haik charged me for ñ not existing repair. Very disappointed with Mac Haik; Communication, trusting, and services. I hope none else has to go through this. Thank you.

Likely to Recommend

Because -0- is not available optional in this recommendation.

Repair Quality

Please, please, if you have an accident with any person that has Kemper Insurance for his/her auto, HIRED AN ATTORNEY IMMEDIATELY.. This is the most horrible insurance company that I had been deal with. Not professional at all. You don’t want go through what I go with them.

Customer Service

1 because -0- is not an available option here. I got and accident with one of Kemper client. I try to resolve the issue with them at the most shiryand easy way. I ended up getting them treated me like the guilty one. Thanks Father God that in this days the police officers are caring body cameras on them, it was the only way that I was able to get evidence of theirs client guiltily . Even I presented them all evidence of theirs of the accident caused by theirs client they will still trying to avoiding theirs responsibility for cover my car fixing.

My Experience

Thank you so much Ken for your professionalism and communication. I’ve very pleased with the outcome one so far. Thank you

Likely to Recommend

Repair Quality

Customer Service

My Experience

You used an inferior replacement rear bumper assembly that is unacceptable. Painting is inferior and doesn’t match. Rear wiper doesn’t work now, it did before. Trailer hitch cover is too flimsy and doesn’t have the correct fasteners on it.

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Melody was very helpful and kind and she kept me abreast of everything that was going on in a timely manner. Thank you

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

My Experience

Took way too long to repair. Should have gone to Toyota for the part instead of Auto Zone.