Main Street Collision Center, Inc.
In operation 41 years, 29 years at this location.
Main Street Collision was founded in 1985 in Coupeville on beautiful Whidbey Island. It was here that owners Phillip Black and Rich Melrose saw a need for a reliable, quality collision repair facility, and so they began. As their business grew, the two gained a reputation for honesty and dependability among Island residents. Today, Main St. Collision is well known for providing superior craftsmanship as well as excellent customer service. It was while attending technical College in Bellingham that Coupeville native Phillip Black met future business partner Rich Melrose. From there the two built their business from the ground up into the enterprise it is today. Expanding over the years, from their original location of a modest two car garage, at present Main St. Collision has repair centers on both North and Central Whidbey. Today between the two shops Main St. Collision employs over a dozen talented individuals who are proud to be part or the Main Street team. Together with a comb
- Insurance Company Assistance
- Lifetime Warranty
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
As always, excellent work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
No where else would I go
Repair Quality - 5.0/5.0 -
I appreciate their professionalism. And quality
Customer Service - 5.0/5.0 -
Reliability and trust added honesty
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
We were completely satisfied with our car repair. Our car was damaged by another driver at fault. We took it to Main Street Collision and they took care of our car and us. The staff was professional, beyond competent, and efficiently communicative.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Totally professional Seamless teamwork from liberty mutual to Main Street to enterprise Car looks great I am very satisfied
Likely to Recommend - 5.0/5.0 -
Main Street Collision was recommended & referred to me & I’m definitely thanking the individual who was responsible for steering me to their business!
Repair Quality - 5.0/5.0 -
Everything was repaired & my car runs great, I have no complaints.
Customer Service - 5.0/5.0 -
Excellent!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Repair quality looks and acts great...so far and I expect it will continue to do so.
Customer Service - 4.0/5.0 -
The staff is pleasant and industrious. Getting scheduled and then re-scheduled was not great.
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The work was well done and I appreciate the attention to detail that Pat showed. It did take a little longer than I anticipated and I do understand that because Pat had to order additional parts and there were a timeline for when they could get them.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful job! Thank you so much!!
Customer Service - 5.0/5.0 -
Beautiful job! Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Meticulous attention to details, customer service and professionalism. The crew took all the time necessary to see to each element of the repair from A to Z (parts, insurance, workmanship) was completed to like new condition or better!
Customer Service - 5.0/5.0 -
Excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
It's the best shop in town
Repair Quality - 5.0/5.0 -
They always do good work
Customer Service - 5.0/5.0 -
They are great
Likely to Recommend - 5.0/5.0 -
Wonderful service.
Repair Quality - 5.0/5.0 -
Great staff. Great work.
Customer Service - 5.0/5.0 -
So congenial and informative.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys were very good about getting my 2018 KIA done. I appreciate it when you kept me informed about what was going on with it.
Customer Service - 5.0/5.0 -
Very will pleased