Maine Collision Center
In operation 28 years, 19 years at this location.
At Maine Collision Center Powered by VIVE, we provide superior service to our valued customers in the Bangor area and throughout Penobscot County. Our welcoming and knowledgeable customer care team works hand in hand with our expert estimators to offer you seamless support throughout your experience with us. Our technicians are committed to excellence, pursuing ongoing education to deliver top-quality auto body repairs. By taking a people-first approach, we place your safety and satisfaction above all else, ensuring a service you can trust backed by a lifetime warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 4:00 pm |
| Tue | 7:00 am - 4:00 pm |
| Wed | 7:00 am - 4:00 pm |
| Thu | 7:00 am - 4:00 pm |
| Fri | 7:00 am - 12:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely will recommend
Repair Quality - 5.0/5.0 -
Very good work done and very quick
Customer Service - 5.0/5.0 -
Kept me knowing when they were expecting parts and when they could work on my vehicle
Returned Clean
My Experience - 5.0/5.0 -
I fully recommend these guys. They were super courteous and did fantastic work and even cleaned up my car when I picked it up. Will be returning to them for any future needs.
Likely to Recommend - 5.0/5.0 -
Good service
Repair Quality - 5.0/5.0 -
Great communication
Customer Service - 5.0/5.0 -
Easy to talk to.
Returned Clean
My Experience - 5.0/5.0 -
Communication was amazing, staff was very friendly, I honestly couldn't have asked for a better experience getting my vehicle repaired. The work done was beautiful and you can't tell it was ever dented or scratched!
Likely to Recommend - 5.0/5.0 -
On work, not so much on office procedure
Repair Quality - 5.0/5.0 -
I'd give you a 10 on the work. But I'd only give you a 1 on transparency, very disappointed on the lying about procedures, that really really bothered me. Then blaming progressive for procedures, must have realized progressives going to be calling their customers to check in, and said customer might most likely ask progressive about said policy. And progressive denies that is their policy, and they always strongly recommend if vehicle's are drivable they remain with the customers till parts arrive and repair time has been scheduled. I dont take being lied to very well. At that point I've lost all trust. Honesty is always the best policy, from my experience anyway.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Delivered as promised. Outstanding work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was perfect. They kept me informed. It was done on time. They were a pleasure to interact with. What more could one ask for.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
Based on my experience so far not very likely
Repair Quality - 2.0/5.0 -
1st it shouldn't take a month to accomplish a 36 hour job 2nd someone at your business hit my rear bumper with something while it was at your shop. 3rd there is a paint run or build up that should have been noticed before the quarter fender was put back on the truck. 4th how can I have faith in your company to fix it right if I bring it back to you to fix these issues?
Customer Service - 4.0/5.0 -
The representatives that I've had interactions with are very professional and courteous
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent, friendly, and professional.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Have recommended you very often
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very warm personality Welcoming attitude
Returned Clean
My Experience - 0.0/5.0 -
The work was outstanding, couldn’t be happier. However, they originally told me the work would take two weeks. Seven weeks later, I got the car back. As with anything in life, if you have issues, own it, and don’t involve others. If you can’t do that, find a way to lessen your burden on them.
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0 -
Work was well done
Customer Service - 5.0/5.0 -
Customer service is not anything I had a problem with. Everyone there is really nice
Returned Clean
My Experience - 5.0/5.0 -
Car looks good. Was fine in a timely manner.