Vive Collision of Bangor
In operation 31 years, 13 years at this location.
Bernatche Auto Body Powered by VIVE is proud to serve customers throughout Penobscot County and the Bangor area for over 25 years now. Our team of highly trained professionals, from friendly customer care associates to knowledgeable estimators, are here to assist you every step of the way. Our technicians undergo continuous training to ensure your vehicle is always repaired properly. Being people-first, your safety and satisfaction are our top priority.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Prompt, Professional and Pleasant!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
nice job
Customer Service - 5.0/5.0 -
nice job
Returned Clean
My Experience - 5.0/5.0 -
It was much easier than I was expecting. Diana was wonderful. Give her a raise!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My truck looks great! The staff did a wonderful job making it look perfect! Staff is very friendly and easy to work with. I will highly recommend your shop to anyone who needs car repairs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job-Aplus!!!!
Customer Service - 5.0/5.0 -
Car looks beautiful
Likely to Recommend - 4.5/5.0 -
Very happy overall.
Repair Quality - 4.0/5.0 -
So far its great! Unfortunately I've had experiences where issues were discovered later, bit not on thos case so far. Very happy at this point.
Customer Service - 4.5/5.0 -
It was quick and efficient. I didn't receive any updates until I called however which was a week after drop off.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Was disappointed that when I picked up my car, I was not met by a representative to briefly go over the work completed. Paid the bill and walked out.
Repair Quality - 2.5/5.0 -
No exit walk was done. From my limited view the work looked near perfect.
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Good to work with. Seemed to really care about returning it original look
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Best in Bangor
Repair Quality - 5.0/5.0 -
Quality of the repair was top notch..amazing
Customer Service - 5.0/5.0 -
Great communication throughout
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job done on my van.
Customer Service - 5.0/5.0 -
Very good customer service.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They went above and beyond in their care of my car.
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
I took my truck to Maine collision first And dropped it off there, on 6/16 they said it would take 30 days to do the job , 2 days later they wanted to move it to Vive on the odlin road, said they can get to it quicker I said okay so I got it back on 7/30 , 45 days later, expecting everything is perfect, But after getting home I checked the door And it wouldn't close all the way on the latch so I brought it back to Vive on 08/03 showed the problem to the manager he said the guy who worked on it is here And he will take it back to him, 20 later the manager said okay your All set, I checked it door still didn't latch all the way, You would think before they release a vehicle they would check to see If the door is going to close properly like the other doors on the truck, it like what kind of people do they have working there, so the manager said they will order a New latch , And call me when it comes in , so Then when I got home,I noticed a giant dent puller or some sort of puller with a Hook on the end of it, laying on my back seat , Seriously what If that would have put a hole in My seat, or had grease on it , Not very Professional, so when they get my latch I'll bring truck over And they can have there peace of auto body equipment back
Customer Service - 2.0/5.0 -
I did answer