Mark Payne Collision Center

4.9 (336reviews)
100%
209 S. 5th St,  Garland,  TX  75040

In operation 22 years.

Mark Payne Collision is family owned and operated that has been in business since 2004. We strive to give our customers the highest level of customer service and repair quality possible.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (336)

Likely to Recommend

Every change gets updated

Repair Quality

I’m satisfied with Mark Payne’s Collision service. Friendly staff, awesome customer service and amazing repair service!!! Thank you you guys so much!!

Customer Service

Awesome

Likely to Recommend

Repair Quality

Customer Service

My Experience

Payne’s collision was very professional, fast, and did a great job. They were able to get the job done earlier than expected when I needed my truck to make a haul.

Likely to Recommend

Repair Quality

Payne’s had excellent communication and did a quality repair.

Customer Service

My Experience

Everyone was so nice and my car looks great! Thank you!

Likely to Recommend

Already did a recommendation to someone, excellent experience all around

Repair Quality

Customer Service

My Experience

Everything looks great! Thank you for your daily updates on my vehicle! It was a pleasure to work with you guys!!! Very professional and very transparent!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Mark Payne's Collision did a great job and finished the repairs ahead of schedule. The people were great to work with!

My Experience

JUST SIMPLY AMAZING ! You guys are absolutely WONDERFUL !! I genuinely appreciate all your hard work!!! You pulled off a 3 week job in less than 2 weeks and my vehicle looks PHENOMENAL ! Thank you Mark Payne’s Collision! Jimmy you Rock !

Likely to Recommend

Repair Quality

Only thing to mention was I found out at the worst time my window washer fluid was empty. Most likely due to wreck but was unexpected. This team went above and beyond otherwise for the repairs. Thank you to Jimmy and Marcus for keeping me updated throughout the whole process

Customer Service

My Experience

The Payne team delivers again. They do a great job with speedy results. I trust them with all my body shop needs!

Likely to Recommend

Will refer anyone who needs a good body shop

Repair Quality

Great work! Quick and easy to do business with

Customer Service

Great customer service!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

neighbor saw the finished product and was amazed by the workmanship as well as the masterful paint blend and mentioned he had a car that needed body work -- I highly recommended Mark Payne Collision.

Repair Quality

Best collision center in the DFW metroplex

Customer Service

Mark, Marcus & Jimmy provide exceptional customer service. Had a problem with the car rental agency(waiting for pick up) they said 15 minutes! after 30 min. Marcus called the agency to find what the hold up was and was told it would be an hour or longer .. he told them that was not acceptable! I was not happy. Marcus took time from his busy schedule and drove me to the agency on his personal vehicle!!!! that my friends is exceptional customer service, extremely rare these days. Mark Payne you have a good business going there. Young Marcus you have a great future be good and enjoy yourself.

Returned Clean

My Experience

Mark Payne collision did an amazing job on repairing my truck. They were very professional and communicated with me every step of the way.

Likely to Recommend

Mark Payne Collision is my go to center for any future repair work.

Repair Quality

Mark Payne’s Collision did an amazing repair job on my 18 Tundra. The repair is better than I could have imagined.

Customer Service

The customer service was top notch. They were polite, professional and always kept me informed!

Returned Clean

My Experience

Yes I was very happy and satisfied with the way they stayed in contact and informing me of the process and the status of the job and with diligence and that they even came to pick me up since I didn't have a way to pick up my vehicle I highly would recommend Mark Payne's Collision Services Thank You and Hope you All at Mark Payne's Had a Happy Christmas and Have a Great New Years to all your families.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very much likely

Repair Quality

Very satisfied

Customer Service

Excellent customer service

Returned Clean