Mark Payne Collision Center

4.9 (336reviews)
100%
209 S. 5th St,  Garland,  TX  75040

In operation 22 years.

Mark Payne Collision is family owned and operated that has been in business since 2004. We strive to give our customers the highest level of customer service and repair quality possible.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (336)

Likely to Recommend

Repair Quality

Excellent customer service and quality work!

Customer Service

My Experience

Excellent start to finish!

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Repair Quality

Everyone was very customer oriented. Exceeded expectations!

Customer Service

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Repair Quality

Mark Payne did an awesome job getting my pick fixed.

Customer Service

They easy to work with and kept me informed on progress of my vehicle.

Likely to Recommend

Repair Quality

My car looks brand new!

Customer Service

Great customer service, very personal and caring.

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

it was a good job.

Repair Quality

Thanks for the magnificent work on my Silverado Thanks to all.

Customer Service

Thanks to all for the magnificent work in the Silverado pickup

My Experience

Professional in every aspect of the process! Thanks for a job well done!

Likely to Recommend

Repair Quality

Customer Service

Professional customer service for all aspects of this transaction.

My Experience

Everyone was so friendly and even though I called a few times, i was never made to feel like I was bothering anyone. They kept me very well informed.

Likely to Recommend

Definitely recommend

Repair Quality

You cannot tell my car was damaged

Customer Service

I was a bit of a pest checking on the progress, and April was always so pleasant.

Likely to Recommend

It was a good experience.

Repair Quality

They worked with the insurance company, kept me in the loop on progress of parts and repairs, and returned my car in remarkable shape.

Customer Service

Everyone I dealt with was friendly and guided me through the process.

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Great shop with great customer service. They were very knowledgeable and up front. Kept me in the loop the whole time with great communication. Great work and results. I highly recommend

Customer Service

Customer service was great

Likely to Recommend

Repair Quality

Excellent work and very friendly

Customer Service

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Repair Quality

Customer Service

they were great

Likely to Recommend

💯, i have already and will continue to.

Repair Quality

I am totally happy with this company. If I could give them a 20 I would. They are just that GOOD. Mark Payne and Will ?? . They both are the BEST very knowledgeable, attentive, friendly and just made a bad situation the best it could be. Thank you both. I will recommended you to everyone. We LOVE YOUR WORK. Randy and Sonya Smith

Customer Service

See the previous comment.

Likely to Recommend

Repair Quality

They did a GREAT job and a timely manner.

Customer Service

They did a GREAT job and a timely manner.

Likely to Recommend

Repair Quality

Great team of guys at Mark Payne’s Collision! The quality of their paint work is the best I’ve seen in over 38 years of driving vehicles and having them repaired, as needed. They were extremely reachable, kept me very updated, and patiently answered all of my questions. I would highly recommend them and I wouldn’t hesitate to use them again the next time I need collision repair work done.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

To everyone

Repair Quality

Markus and his team are top notch, they take care of their customers and get the job done.

Customer Service

Overly satisfied