Martin Collision Center
In operation 34 years.
An accident is stressful for both you and your vehicle. The impact can affect anything, from alignment to sensors to the paint job. When it is time to choose the collision repair center, only someone who knows everything about your vehicle, bumper to bumper, is best equipped to get it back to pre-accident condition. Martin Collision Center treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a repair facility we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Taking the car to Martins collision is the best decision I made for repairs.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
polite, professional, great work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
excellent
Customer Service - 5.0/5.0 -
fantastic
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent friendly staff, great service
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like new! Took a while but body work always does!
Customer Service - 3.5/5.0 -
They were always helpful when I called. I would have like a call from them when they knew there were delays.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
My car was vandalized, thus, needing repair. Took longer than expected due to a national recall on Honda parts. I think Martin could have been more communicative. I only found out about the recall because I called about the status of my car. They didn't call me. And now I had to return the car because my dash lights came on a few days after I picked it up. Again, I am missing communication as to updates. I have to call for everything.
Customer Service - 3.0/5.0 -
See previous comment
Likely to Recommend - 3.0/5.0 -
I can’t say I will at this point
Repair Quality - 3.0/5.0 -
As I stated before this job took about 3 weeks or more and I was told by your employee that it should be done in 5 days. Secondly when I picked my car up there was a tire light on the dash board, your employee said I think you have a slow leak. Ended up taking my car to a tire shop only to discover there was a nail in the tire. I did not drop my car off with any light on the dash or tire issues. I felt like you all had my car almost 3 weeks it should have been returned the way I gave it to you. An the nail in the tire came from your shop and should have been rectified before calling me to pick it up. An I also had to pay additional money to get it Fixed.
Customer Service - 4.0/5.0 -
Customer service was good
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
They missed huge damage during estimation, had my car for almost two months, every time they discovered something it would go to the back of the line again in their mis-managed process. They installed the wrong taillight and installed suspension bushings with no lubrication. The worst part though was that they damaged the door and electric window of my truck then refused to fix it. Unbelievable.
Customer Service - 1.0/5.0 -
Attentive when I could get a hold of them, but ultimately not telling the truth and not taking care of me or my car, which they damaged.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent place to do business.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I while there’s some good people and the location is convenient, I wouldn’t want anyone to deal with the frustration I dealt with for 6 weeks.
Repair Quality - 1.5/5.0 -
My car’s completion date was extended 6 times. From July 9, to the 15th, to the 17th, to the 29th, to August 4th. I was not able to retrieve my car until August 7th. Each time I was notified the day before that my car wasn’t ready. And most times I called first before receiving official notification. I was given conflicting information from the automated system as well as when I called. While my car seems to be functioning well so far, the car has marks and light scuffs on the fabric from reassembly. There should have been a better attempt and cleaning up. There was also shredded paper on the passenger seat and the “CIVIC” emblem was put on my car until I requested it. Bob was great! And there’s a woman receptionist who was also nice but the delays, conflicting or absent communication, and not cleaning up well after reassembly is the reason for this rating.
Customer Service - 2.5/5.0 -
Again, Bob and the woman receptionist were great! There was another guy I spoke to at one point and he didn’t apologize not once for the delays. Everything was a justification about the automated system not being accurate and it not being their fault. When I said I would be following up the next week he told me “not to bother because the car won’t be ready.” I learned more details about the delays from my adjuster with Progressive. She was also receiving conflicting information and incorrect timelines.
Returned Clean
My Experience - 5.0/5.0 -
Thank you for repairing my Acura in a timely and professional manner!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was satisfied with the quality of work and it was done in a timely matter
Customer Service - 5.0/5.0 -
The staff are professional and courteous
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Timely repair, good communication, excellent job.
Customer Service - 5.0/5.0 -
Polite, responsive