Martin Collision Center

4.9 (159reviews)
98%
1280 Holtville Rd,  Wetumpka,  AL  36092

WE ARE A FULL SERVICE AUTO BODY REPAIR SHOP . WE HAVE A NEW BUILDING WITH STATE OF THE ART EQUIPMENT . WE OFFER A LIFE TIME WARRANTY ON ALL REPAIRS . WE ARE FAMILY OWNED AND OPERATED. I PERSONALLY HAVE 30 YEARS HANDS ON EXPERIENCE IN THIS INDUSTRY. OUR GOAL IS TO PROVIDE A QUALITY REPAIR IN A TIMELY MANNER , AT A FAIR PRICE.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 4:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (159)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new or showroom-ready upon return. Excellent customer service is a recurring highlight, with staff described as friendly, professional, courteous, and trustworthy. Proactive communication through text updates kept most customers well-informed throughout the repair process. Timeliness is frequently commended, with several repairs completed ahead of schedule. A few customers noted improvements could be made around providing clearer completion date estimates upfront and more consistent progress updates, as some had to follow up themselves. One customer mentioned a minor fitment issue with a replaced part. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to friends and family.
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"Outstanding, service, repair and folks."
"Excellent repair. Excellent service. Courteous and helpful employees."
"This is my second experience with Martins. They are courteous and professional. They took care of my repair, insurance and returning my rental car. I highly ..." Read more
"... including the communication and progress updates. The work done is beautiful, top notch." Read more
"The experience was great! They stayed in constant communication with us and the vehicle was complete when they stated ..." Read more
"... asked to get back my SUV back as quickly as possible. They delivered almost a week before scheduled. I was thrilled." Read more
"... accident. The customer service was out of this world they were supposed to have it a week and they called after 4 days and it was ready." Read more
"... get the repairs made without cutting corners and I got my truck back on schedule before the weekend so I was able to proceed with my holiday plans. Nice ..." Read more
"... going on with it. Employees are very professional. They had my car ready when they said that they would. I have no complaints whatsoever. I would go back ..." Read more
"I was not given an expected date of completion. Repairs took much longer than I anticipated."
"... what they say theyre gonna do and they do it right. They give you regular updates on whats going on with your vehicle I would not use anybody else!" Read more
"Texted to keep me in the loop."
"Continuous text messages on status."
"... reproach. Job well done. One thought though, with the text communication daily which is great by the way you may consider adding what you accept as methods ..." Read more
"I had to go by and ask when it took longer than I expected."

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Felt like everyone did a great job.

Customer Service

My Experience

Friendly, timely, accommodating, outstanding service Hopefully I won’t need collision repair soon, but if I do, it will be Martins.

Likely to Recommend

Already recommended them to several friends.

Repair Quality

Outstanding, service, repair and folks.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Professionalism and quality of workmanship are beyond reproach. Job well done. One thought though, with the text communication daily (which is great by the way) you may consider adding what you accept as methods of payment on the "vehicle is ready" notification. You have it prominently displayed at the front desk but it would help to know before arriving for pickup, a little reminder that you do not accept personal checks and there is a 3.5% penalty for using a credit card. It would just be a thoughtful gesture from a business of your already high caliber.

My Experience

Iam very satisfied with both cars I had repaired at martin.this is the place to go

My Experience

Great job with repair

Likely to Recommend

Repair Quality

Looks brand new.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Good service and auto looks great!

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

I was very Happy....

Customer Service

Returned Clean

My Experience

Y’all, Martin’s Collision took great care of my Explorer! They kept me in the loop the whole time, were so easy to work with, and had my SUV looking good as new. Good folks, great work, and customer service that’s hard to beat. I’d definitely recommend them!

Likely to Recommend

Repair Quality

Appears to be a great job, and on time, thanks, that is highly unusual this day and time‼️Great recommendation ‼️

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent customer service!!

Customer Service

Excellent customer service!!

Returned Clean

Likely to Recommend

My family has used them in the past

Repair Quality

Very polite and kind

Customer Service

Very helpful

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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This is my second time to use.

Repair Quality

Job well done. Looks like new car

Customer Service

My Experience

Martin’s is the best! They do what they say they’re gonna do and they do it right. They give you regular updates on what’s going on with your vehicle I would not use anybody else!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean