Martin Collision Center

4.9 (168reviews)

98%

(334) 478-3333

1280 Holtville Rd, Wetumpka, AL 36092

98%

See Photos

1280 Holtville Rd
Wetumpka, AL 36092

Get Directions Website Email

About Martin Collision Center

See Photos

1280 Holtville Rd
Wetumpka, AL 36092

Get Directions Website Email

WE ARE A FULL SERVICE AUTO BODY REPAIR SHOP . WE HAVE A NEW BUILDING WITH STATE OF THE ART EQUIPMENT . WE OFFER A LIFE TIME WARRANTY ON ALL REPAIRS . WE ARE FAMILY OWNED AND OPERATED. I PERSONALLY HAVE 30 YEARS HANDS ON EXPERIENCE IN THIS INDUSTRY. OUR GOAL IS TO PROVIDE A QUALITY REPAIR IN A TIMELY MANNER , AT A FAIR PRICE.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 4:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (168)

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141 Customers Rated

5 Stars

79.2% Complete

(133)
4 Stars

2.4% Complete

(4)
3 Stars

1.8% Complete

(3)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0.6% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new or showroom-ready upon return. Excellent customer service is a recurring highlight, with staff described as friendly, professional, courteous, and trustworthy. Proactive communication through text updates kept most customers well-informed throughout the repair process. Timeliness is frequently commended, with several repairs completed ahead of schedule. A few customers noted improvements could be made around providing clearer completion date estimates upfront and more consistent progress updates, as some had to follow up themselves. One customer mentioned a minor fitment issue with a replaced part. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to friends and family.

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Service Quality
Timeliness
Communication

"Outstanding, service, repair and folks."

"Excellent repair. Excellent service. Courteous and helpful employees."

"This is my second experience with Martins. They are courteous and professional. They took care of my repair, insurance and returning my rental car. I highly ..." Read more

"... including the communication and progress updates. The work done is beautiful, top notch." Read more

"The experience was great! They stayed in constant communication with us and the vehicle was complete when they stated ..." Read more

"... asked to get back my SUV back as quickly as possible. They delivered almost a week before scheduled. I was thrilled." Read more

"... accident. The customer service was out of this world they were supposed to have it a week and they called after 4 days and it was ready." Read more

"... get the repairs made without cutting corners and I got my truck back on schedule before the weekend so I was able to proceed with my holiday plans. Nice ..." Read more

"... going on with it. Employees are very professional. They had my car ready when they said that they would. I have no complaints whatsoever. I would go back ..." Read more

"I was not given an expected date of completion. Repairs took much longer than I anticipated."

"... what they say theyre gonna do and they do it right. They give you regular updates on whats going on with your vehicle I would not use anybody else!" Read more

"Texted to keep me in the loop."

"Continuous text messages on status."

"... reproach. Job well done. One thought though, with the text communication daily which is great by the way you may consider adding what you accept as methods ..." Read more

"I had to go by and ask when it took longer than I expected."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication