Master Collision Concepts LLC

4.9 (1,204reviews)
97%
525 Lakeview Ave,  Rockville Centre,  NY  11570
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Shop AssistantSparkles

In operation 43 years.

Since 2023, Master Collision Concepts has been dedicated to repairing your car above the manufacturer's standard. Our goal is to make your unfortunate situation as easy and painless as possible. We know your car is an extension of your family, and we will treat it like it's one of ours.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 9:00 am - 4:30 pm
Tue 9:00 am - 4:30 pm
Wed 9:00 am - 4:30 pm
Thu 9:00 am - 4:30 pm
Fri 9:00 am - 4:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,204)

Likely to Recommend

Repair Quality

Good

Customer Service

Front desk was amazing

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Repair Quality

Excellent work

Customer Service

Good communication as work progressed

Returned Clean

Likely to Recommend

Repair Quality

Great work

Customer Service

Did a great job

My Experience

Super nice people! Rob was great and had me on my way quickly at drop-off. Would use them again!

My Experience

Likely to Recommend

Repair Quality

Master collision was very helpful to fix my car. They are a very kind friendly. They also were right on target with the one week wait time for the vehicle to be repaired

Customer Service

Likely to Recommend

I would recommend to a friend!

Repair Quality

Great experience! The staff was very professional, friendly and extremely helpful! Thank you for taking care of my car! The Hudsons

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Great Sevice and the repair seem good. They way the vehicle wa given to me wa no as I expected. It was not cleaned on the interior

Repair Quality

Repair went well, kept informed, employees were friendly and professional. The issue is the condition of yje interior of the car was dirty, trunk left a mess and parts from repair spewed about inside of trunk, dirt scuffs around back seating and all around interior of trunk. No what I have experienced with other repair shops. Very unprofessional

Customer Service

Very accommodating, engaging and kept me informed throughout the process

Likely to Recommend

Repair Quality

Customer Service

My Experience

I haven’t gotten my car back yet

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Pleasure to work with this firm

Customer Service

Translated from Spanish by Carwise
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Likely to Recommend

Recomendado

Repair Quality

Giod job

Customer Service

Good job

Returned Clean

Likely to Recommend

Repair Quality

They were fabulous in all aspects!

Customer Service

They were lively to deal with

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was told my car would take 2 weeks to repair and it only took 1 week an 2 days. I was very pleased.

Customer Service

Likely to Recommend

Reasonable and efficient service.

Repair Quality

All was accomplished on schedule and according to plan.

Customer Service

The office help was polite and knowledgeable.

Likely to Recommend

Repair Quality

Customer Service