Master Collision Concepts LLC

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everyone from the insurance agents to the collision center to the rental car service were professional, polite and made this experience so easy . Thank you

Customer Service - 5.0/5.0 -

Professional and polite

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I found everyone at the shop was extremely professional and courteous The ownew was actually working.on a weekend when I dropped my vehicle The rental at enterprise in Lynbrook was waiting for me as.promised Overall a fantastic experience Well done to all

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I’m very happy with my experience at Master Collision Concepts. The staff was professional, friendly, and helpful throughout the repair process. My vehicle was repaired properly, and I really appreciate the great customer service. Thank you for taking care of my car and making the whole experience easy and stress-free.”

My Experience - 5.0/5.0 -

Very nice job Car looked like it came out of the showroom

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Fantastic job

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I will make referrals and consider repairs for our other vehicle.

Repair Quality - 5.0/5.0 -

Hubby and I are so happy with the results of the repairs!!! The work was great!!! We are so appreciative of the skilled used to complete the work.

Customer Service - 4.5/5.0 -

Everyone was very informative! We were kept updated on the repair progress!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0 -

Good

Customer Service - 5.0/5.0 -

Front desk was amazing

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent work

Customer Service - 5.0/5.0 -

Good communication as work progressed

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work

Customer Service - 5.0/5.0 -

Did a great job

My Experience - 5.0/5.0 -

Super nice people! Rob was great and had me on my way quickly at drop-off. Would use them again!

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Master collision was very helpful to fix my car. They are a very kind friendly. They also were right on target with the one week wait time for the vehicle to be repaired

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I would recommend to a friend!

Repair Quality - 5.0/5.0 -

Great experience! The staff was very professional, friendly and extremely helpful! Thank you for taking care of my car! The Hudsons

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 3.5/5.0 -

Great Sevice and the repair seem good. They way the vehicle wa given to me wa no as I expected. It was not cleaned on the interior

Repair Quality - 4.0/5.0 -

Repair went well, kept informed, employees were friendly and professional. The issue is the condition of yje interior of the car was dirty, trunk left a mess and parts from repair spewed about inside of trunk, dirt scuffs around back seating and all around interior of trunk. No what I have experienced with other repair shops. Very unprofessional

Customer Service - 5.0/5.0 -

Very accommodating, engaging and kept me informed throughout the process

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

I haven’t gotten my car back yet

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0