Master Collision Concepts LLC
In operation 43 years.
Since 2023, Master Collision Concepts has been dedicated to repairing your car above the manufacturer's standard. Our goal is to make your unfortunate situation as easy and painless as possible. We know your car is an extension of your family, and we will treat it like it's one of ours.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 9:00 am - 4:30 pm |
| Tue | 9:00 am - 4:30 pm |
| Wed | 9:00 am - 4:30 pm |
| Thu | 9:00 am - 4:30 pm |
| Fri | 9:00 am - 4:30 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Accident repairs completed professionally, and in a timely manner. Staff was knowledgeable, helpful, and polite.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car came back amazing
Customer Service - 5.0/5.0 -
The area that was repaired looks brand new
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Master collision had done a great job on my Chevy Thank you to All
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Highly recommend you.
Repair Quality - 5.0/5.0 -
You were all wonderful. I would absolutely recommend you in a heartbeat. Thank you Anthony and Nicole.
Customer Service - 5.0/5.0 -
Fantastic with your communication as to the update on my car repair.
My Experience - 5.0/5.0 -
The job done on my car was great. It was done in a timely manner. Would recommend if you need bodywork done on your car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Simply the best in New York!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Anthony, Nicole, and the entire staff are outstanding! She was such a pleasure to deal with. Highly recommended!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
It is this high because prior experiences we positive and the team is very personable. It was 9/10 before this most recent experience.
Repair Quality - 0.5/5.0 -
The repair took more than a month which is highly problematic when a rental car wasn’t covered. I understand supply chain issues but I as the consumer can’t influence that and it didn’t seem anything was being done. Communication when moving dates was also not proactive.
Customer Service - 1.5/5.0 -
Everybody is very personable. But we could never get a clear answer on the status and it was always us following up. Again - I get that things change due to supplier glitches but the goal of customer service should be to ensure this is understandable and to limit the impact to the customer.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. The technician was very helpful, and comforting.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Im grateful with the work on my infinity 🙏
Customer Service - 5.0/5.0 -
I’m so happy 😃
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Excelente
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Master Collision provided updates throughout the whole process and contacted me when there was a delay in receiving the vehicle. They ensured that the time was spent in making sure that the work done was top quality and satisfactory.