Masterpiece Collision

4.7 (1,209reviews)
95%
144 Route 4,  Paramus,  NJ  07652
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,209)

Likely to Recommend

Repair Quality

Good customer service

Customer Service

Likely to Recommend

Repair Quality

Very smooth process and everyone was very friendly.

Customer Service

My Experience

You were all very professional and did a great job. I really appreciate the service, explanations, and attention to detail. Thank you.

My Experience

I was beyond pleased with the repair work Masterpiece Collision did on my car! My 2014 car looks like it just came off the assembly line 💜 I would absolutely recommend Masterpiece to any of my family and friends! THANK YOU AGAIN for a fabulous job!!

Likely to Recommend

Repair Quality

They were wonderful! I would definitely recommend them to everyone. My car came at perfect!

Customer Service

Their customer service was awesome.

My Experience

The following are the main points that I felt satisfied;- - frequent, timely, sound updates for the repair status, - perfect communications with all the relevant parties (insurer, rental company)

My Experience

They did a great job and completed on time as promised.

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

100% recommendations to my family and friends

Repair Quality

The service I received was very happy and they were very professional

Customer Service

The service was excellent

Returned Clean

Likely to Recommend

Repair Quality

Absolutely the best smoothest customer experience I've ever had at a repair shop. Could not recommend more!

Customer Service

Fantastic staff, easy booking and great communication.

My Experience

Fix was much quicker than expected! Went above and beyond to take care of my repairs. Will be back if ever in need of autobody work!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

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Customer Service

My Experience

I’m going to need to come back in because I just noticed a deep chip in the paint on the rear bumper, surrounded by a noticeable circle of discoloration. This is a major blemish, especially on a bumper that was just painted. I’m honestly very frustrated and disappointed. Having a 1-year-old and having to deal with a rental vehicle is already a nightmare, and now I have to take additional time out of my schedule to bring the vehicle back because the repair wasn’t completed properly. I specifically chose you because of your good reviews and expected the work to be done right the first time. I understand that mistakes can happen, but this is a pretty obvious issue and not something I should have to deal with after picking up my vehicle. I need this addressed properly and would appreciate getting this resolved as quickly as possible.

Likely to Recommend

Repair Quality

Customer Service

Very professional from Kathy in the office to Kosta. Customer Service is the key and they both have it.

Returned Clean

My Experience

Outstanding job. Both Koste and Lou took care of the work done and were happy to explain what was done. 100 stars. 🌟

Likely to Recommend

Already spreading the word.

Repair Quality

Outstanding. Top notch repair job.

Customer Service

Really, 10 is just "Satisfied"? Should be Spectacular, which is what it is.

Returned Clean

Likely to Recommend

Good experience

Repair Quality

Everything looks great and seems to be in good working order!

Customer Service

Kathy kept me well informed hamdled all the logistics superbly!

Returned Clean

Likely to Recommend

Repair Quality

Good job performance

Customer Service

Kept me updated on a day to day basis. Kathy at the customer service was very professional at the time of having a telephone conversation

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Kathy and Kosta. We’re amazing. They were very helpful. Made the whole process quick and easy car looks great. Thank you so much for all your help.

Customer Service

Returned Clean