Matthews Ford Collision Center

4.7 (394reviews)
96%
175-185 East Main St,  Norwich,  NY  13815

In operation 14 years.

We are a fully certified repair shop here for you! We know having an accident is stressful. Let us help guide you through the repair process and get you back on the road as quickly and professionally as possible. We also have rental vehicles on site. Please call us for all your repair needs 607-334-3273

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (394)

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Melissa has been amazing to work with!

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My Experience

It was my first experience with a body shop , and truly you all made it a smooth transition . The updates were wonderful and I was always informed of what was going on . Melissa is truly wonderful and all of the techs and staff I have met .

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My Experience

It eas a great experience your staff was wonderful. Between Matthew Ford and my insurance company i was very pleased.

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Was a quick repair and the staff was wonderful I would definately recommend them

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Melissa was wonderful. She arranged my transportation to pick up my rental in Oneonta and then when the car was repaired arranged transportation from Sidney to the dealership

My Experience

Fantastic

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I can't answer this honestly at this time just due to the fact that I don't know how my concerns will be resolved at this point. This could easily go up or down depending on how everything is handled.

Repair Quality

It's tough to really answer this question not being an actual mechanic; however, over the past few days I have started noticing things that I felt should've been taken care of. I have contacted Matthews already concerning this, and they are willing to take a look at it for me. My biggest dissatisfaction about this and what may not be seen is the location and hours is an inconvience for me, and it just bothers me that I need to go out of my way to get these issues resolved, especially when it wasn't my fault.

Customer Service

The customer service was and has been great...again, I am just more concerned about the quality of work, and the inconvienence of getting it corrected.

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Very nice work!

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Melissa is great!

My Experience

Thank You for how quickly you got my vehicle done. Very happy with the way it turned out.

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