Mcfarland Ford Collision Center
In operation 26 years.
At our McFarland Ford, we pride ourselves on providing exceptional service with a focus on customer satisfaction and superior craftsmanship. Whether you’ve been in an accident, need a paint touch-up, or simply require routine maintenance, our team of certified technicians is here to restore your vehicle to its original condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jake Fuller was amazing - quick responses and follow-up, easy to work with, friendly.
My Experience - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
They did excellent work. During the process there part delays, but they never adequately kept me informed. If they improve their communication, they would of been 10 across board
My Experience - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I find the staff at McFarland Ford Collision to be very friendly, and the repair process is easy. I have used them a couple of times before. This time the communication regarding the progress of my repair was not as smooth. The app did not appear to be working correctly. When I called, they were very informative about how the process was going, but I had to reach out to them I did not get updates.
My Experience - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I felt special and well taken care of.
My Experience - 4.8/5.0 -
When we brought our car I, a loaner was already onsite for us. Repairs were completed in a reasonable amount of time. Most importantly, the Mercedes loos good as new! Great work, very grateful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jake is great!
My Experience - 0.0/5.0 -
90% of the process was smooth. After driving the rental car for 2 weeks, and receiving no updates on the status of my vans repair,, I placed a call to McFarland Ford. I was told that my car insurance and rental agency had received regular updates. I explained that I had received zero updates and would have appreciated them. Other than that, the service was great. The rental car was nice and my car was returned in very nice shape. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
They were great, but I still had to rent a car as my car was not ready for pick up for a week after I was told. Had to pay out of pocket for a rental
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
a professional high-quality work great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I am completely satisfied as my car looks real good. Than you very much. I will definitely let friends know. Have a great day👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I have been a customer of The McFarland Ford Collision Center for 27 years. They are by FAR the best collision center in the world. Both employees and work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.0/5.0 -
Electrical components in repair area were damaged causing 4 hour visit to dealer to repair/replace damage at a cost of $187.50. Cost of repair was reimbursed. Very frustrating!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My only complaint is. I wish they put it up on the lift to see the damages. Then maybe I would not have had to rent a car for over a month. It was drivable but had to sit till the parts came in. Crazy and expensive.