Collision North

5.0 (297reviews)
100%
207r Elm Street,  Amesbury,  MA  01913
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In operation 6 years.

Our collision center is known for its expertise, honesty, and stellar service. Here at Collision North, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (297)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop's exceptional service quality, with many highlighting the professional and friendly staff who go above and beyond expectations. The communication throughout the repair process receives outstanding feedback, with customers appreciating timely status updates and being kept well-informed at every step. Timeliness is generally excellent, with many repairs completed on schedule or even ahead of time. Customers frequently mention receiving their vehicles in pristine condition, often cleaner than when dropped off, and the quality of workmanship is described as perfect with repairs that make vehicles look like new. The shop demonstrates strong customer focus and attention to detail, leading to high recommendation rates and repeat business.
AI-Generated from reviews written in the last 12 months
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"... you for taking care of my car beautifully and with excellent communication the entire time. I'm also so grateful for all the extra work you ..." Read more
"Collision North is totally focused on customer satisfaction. Honest communication, attention to details and excellent ..." Read more
"Customer service was great! Everyone was super friendly and easy to deal with. I was able to get the car ..." Read more
"They were so easy and nice to deal with. Very professional, friendly and informative. They are now my go to if I ever need them again ..." Read more
"Excellent work. Very easy to deal with. Very professional"
"My vehicle was done in four hours. I had a side-view mirror replaced."
"They even finished a day early!"
"Repair was completed and ready to pick up as promised."
"Completed as promised"
"Right on time."
"Collision North kept mt informed through the whole process!"
"Status updates were timely and informative"
"No issues. Communication was dood."
"No complaints. They did what they said theyd do in the time they said theyd do it."
"I would have appreciated a call telling me that the car had additional damage and would need to stay ..." Read more

Likely to Recommend

11 if possible.

Repair Quality

Everyone at Collision North is amazing and super helpful!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Not sure

Repair Quality

The final job was fine but the time frame was not great. Having to tow the car to BMW for a relatively minor repair tells me I should have gone to BMW in the first place.I ended up with a 600 dollar rental car fee because it took so long to repair.

Customer Service

It was ok but too many delays

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Already have!

Repair Quality

Obvious excellent workmanship and care of vehicle

Customer Service

Excellent communication, excellent workmanship and highly recommend

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

I am more than happy with the work that Collision North did on my Mercedes! They not only did a great job on the repairs, they also cleaned and shined my car inside and out to a level I have never seen before! All of the employees that I met or talked with on the phone were just so nice, too. I highly recommend Collision North in Amesbury, MA!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great job on the repairs. And they make the process painless.

Customer Service

They did an excellent job on the repairs and they made the process very easy.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Excellent job! Truck looks great! Thank you!

Customer Service

Excellent job! Truck looks great! Thank you!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Everything great. Repair was delayed which was fine but would have liked a call w update.

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Quick turnaround. My car looked amazing from the repair to the vacuuming and the washing of my vehicle. I would highly recommend this company to my friends and relatives.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

10 great service and repair

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Collision North did a great job had a very fair price. They were courteous and professional..

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Collision North, and once again, they exceeded my expectations. I cannot say enough about the quality of their workmanship and the pride they clearly take in their craft. When I picked up my car, it was absolutely spotless and looked brand new. The attention to detail and level of care were extraordinary. You often hear auto body shops described as “full service,” highlighting various customer conveniences. While communication throughout the process—from drop-off to pickup—was excellent, what truly sets Collision North apart is the quality of their work. Their craftsmanship takes center stage and goes above and beyond. It is rare to find a business that delivers such consistently exceptional results. Collision North has earned my trust for a second time, and I would highly recommend them to anyone looking for outstanding workmanship, professionalism, and a team that genuinely cares about the finished product.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great job

Customer Service

Good work

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I am very happy with the repairs that were done on my car. My care was cleaned on the inside also. Great work

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

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