Mckay's Collision Repair

4.9 (289reviews)
97%
181 S Fortuna Blvd,  Fortuna,  CA  95540

In operation 26 years.

McKay's Collision Repair is a family owned Collision Repair business that has been serving the community since 2000. We provide high quality collision repair for all makes and models of vehicles. We at McKay's Collision Repair take pride in being an I-Car Gold Shop with Platinum Pro Level 3 Technicians . Owner Patrick McKay started in the Collision repair Industry in 1978, he along with his staff continually update their education and knowledge of collision repair standards . Our customers are top priority ,and we do all we can from start to finish to make an unhappy situation easy for them. We work with all Insurance companies and also offer an Online Estimating Service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (289)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication, keeping customers informed at every stage of the repair process through calls and text updates. Timeliness is a recurring highlight, with numerous customers noting their vehicles were completed ahead of schedule. The staff is widely described as friendly, professional, and genuinely caring. A small number of customers noted concerns around incomplete repairs and parts delays, as mentioned directly in their feedback.
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"... insurance so much easier and better. I cannot believe this level of quality exist in such a rural area and truly everyone at McKays gives 110%. Feels like ..." Read more
"They did exceptional service. They went above and beyond expectations. They were super nice, answered all my questions, kept me in the loop and ..." Read more
"Turned out better than would have ever expected. Amazing work :"
"... the oil panel but they didnt do anything about it. My car is still leaking oil." Read more
"The best experience I ever had with a body shop period"
"Work was completed sooner than estimated. And the work was excellent."
"A day earlier!"
"Great auto repair! Friendly, personal, finished my truck a head of schedule and perfect paint job. Thank you."
"Took a little longer but all good"
"Great job. Very nice people, had the job done before expected, looks great"
"... vehicle in and out within a reasonable time frame. They communicated very well too. When I asked them to add on another fix, they didn't hesitate to assist. ..." Read more
"... that needed done they connected you directly while keeping me informed of everything." Read more
"Superior service, deadlines kept, and I was constantly getting informed of status."
"... vehicle I felt like my satisfaction was top priority. We were kept well informed and all my questions were answered." Read more
"I just got updates from my insurance, but not from them."

Likely to Recommend

Yes good job and nice people

Repair Quality

Looks great

Customer Service

The repair took a long time it eas difficult for them to locate part's. The job they did was great! Looks perfect@

Likely to Recommend

I would highly recommend McKay's Collision Repair. They and their team of professionals did an excellent job making our car look new again all while pushing the completion date forward so my wife and I could have it time to drive to an out of town family get together. Patrick and Jody are two of the most down to earth people you'll ever find and people you will easily trust to do a great job.

Repair Quality

I would highly recommend McKay's Collision Repair. They and their team of professionals did an excellent job making our car look new again all while pushing the completion date forward so my wife and I could have it time to drive to an out of town family get together. Patrick and Jody are two of the most down to earth people you'll ever find and people you will easily trust to do a great job.

Customer Service

I would highly recommend McKay's Collision Repair. They and their team of professionals did an excellent job making our car look new again all while pushing the completion date forward so my wife and I could have it time to drive to an out of town family get together. Patrick and Jody are two of the most down to earth people you'll ever find and people you will easily trust to do a great job.

Likely to Recommend

Repair Quality

You were great! I will use you again, but hope I don’t have too.

Customer Service

My Experience

Jody and the team made my experience so much easier and better just by being really kind and considerate people, thank you!!!

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Repair Quality

So the most professional people I’ve ever worked with. Truly made this experience with insurance so much easier and better. I cannot believe this level of quality exist in such a rural area and truly everyone at McKays gives 110%. Feels like I was being taken care of by family. Thank you, McKay Auto!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Friendly reliable service! I am satisfied with a job well done. Thank you!

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Repair Quality

Customer Service

Customer Service was outstanding and they did an excellent job!

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Repair Quality

Wood job

Customer Service

Buen trabajo

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My Experience

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I would recommend Mckays Auto collision to anybody. I know that needs repairs.

Repair Quality

I am totally satisfied. The repairs are excellent.

Customer Service

Superior service, deadlines kept, and I was constantly getting informed of status.

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Repair Quality

Customer Service

My Experience

Great experience

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Repair Quality

Great to work with. Quick, professional, and high quality repair.

Customer Service

My Experience

Great job. Very nice people, had the job done before expected, looks great

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My Experience

McKays fixed my truck in shorter time than predicted and it turned out perfect. Beautiful job and great people. Thank you all for the wonderful job! Don

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Repair Quality

Great auto repair! Friendly, personal, finished my truck a head of schedule and perfect paint job. Thank you.

Customer Service

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Repair Quality

Customer Service

Fast and friendly

My Experience

Mckays is the best, so helpful and are so patient and understanding with all my questions

My Experience

Great communication from start to finish, great company to deal with. Work is also flawless. I would highly recommend this shop for your body work needs.

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Customer Service