Mels Autobody Inc. West
In operation 7 years.
We are located at 3340 W. Chicago St. We have I-Car training and we spray water borne paint from Sherwin Williams with a life time warranty. We also have the equipment to repair/replace aluminum panels.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
It went smoothly until the pick up day. I had $1000 deductible and asked if I could pay $800 that day and post date check for the $200 which I did, next thing I know the check hits the bank. Disappointed for sure. Also my outside temperature sensor has been wrong since I picked it up. From what I’ve read the sensor is in front of radiator which was where impact occurred.
Customer Service - 3.5/5.0 -
I sent a review. Let me know if you found it I’m getting these daily. My outside temperature gauge is not working and hasn’t been accurate since accident
Returned Clean
Likely to Recommend - 0.5/5.0 -
Due to lack of communication and having my vehicle for 7 weeks when told it would be 2 weeks. Unfortunate because I have used this location (Crossroads) for 25 years.
Repair Quality - 0.5/5.0 -
Final result was good but timeliness and communication were was terrible!
Customer Service - 0.5/5.0 -
Customer service was horrible. I had to initiate all of the communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very curtious
Customer Service - 5.0/5.0 -
Awesome
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
It was frustrating to see our vehicle sit outside for a week with nothing but a pre-work inspection having been done.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very kind and respectful. Amazing service
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Could not be happier with their service
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ben was super nice and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
The repairs took 4.5 months. To accommodate being without a vehicle during that interval required purchasing a vehicle. During that time interval there was only one update initiated by the shop. All other updates, required me contacting the business. None of the various steps proceeded in a timely manner. There was always some issue that was reported beyond their control. I felt like I was talking to my ex husband.
Customer Service - 2.5/5.0 -
See previous comments
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were super. Polished off other scratches, cleaned the inside. Finished when they said they would be.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Smooth service. Excellent communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Car looks great