Mels Autobody Inc. West
In operation 7 years.
We are located at 3340 W. Chicago St. We have I-Car training and we spray water borne paint from Sherwin Williams with a life time warranty. We also have the equipment to repair/replace aluminum panels.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I would recommend them to all my friends and colleagues
Repair Quality - 5.0/5.0 -
They do great work
Customer Service - 5.0/5.0 -
Very professional and thorough
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Any concerns we had were addressed and addressed quickly.
Customer Service - 5.0/5.0 -
Updates were received when necessary.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very nice and helpful. My car looks great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Parts were ordered quickly and repairs were done in a timely matter as well. Appreciate the help and would definitely recommend! Thanks!
Customer Service - 5.0/5.0 -
Great customer service, especially from estimator Wyatt, who helped us through the whole process. Thanks!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Mel's is the only shop I use and have and will continue to recommend them to family and friends.
Repair Quality - 5.0/5.0 -
Mel's was more than helpful . Wyatt was very helpful and took care of anything we needed . Curt did a great job on the paint and body .
Customer Service - 5.0/5.0 -
Everybody from the front office to the body shop was very helpful and did a very good job.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mels did a fantastic job on my wife's Lexus. They were fast, had great customer interaction and sent me text on the progress. I hope to not need them but if i do, I will never go anywhere else.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We loved the service we received. Would definitely recommend for others to use while getting repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
The personnel I interacted with were great, professional and friendly. I left a vm with reception that was never returned/acknowledged. That's the only potential area for improvement.
Returned Clean
My Experience - 5.0/5.0 -
Awesome job!! Great customer service!!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Loved getting messages to keep me informed and my car looks like new inside and out!! Muchas Gracias
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wyatt was awesome and the work looks great!
My Experience - 5.0/5.0 -
One thing I would have appreciated is that the estimate would have been thorough the first time I came in. Not a fan of sticker shock with an updated version later.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The staff are very friendly, the workmanship is superb. Great job!
Repair Quality - 4.5/5.0 -
The car looks fantastic. I have used you once before and it too turned out incredibly well. The estimator kept us informed regularly. The only area of improvement would be on the ability of the front desk attendant to answer calls or return calls. That was problematic with scheduling.
Customer Service - 4.5/5.0 -
Same commentary as previously.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional service with frequent updates regarding the progress. Much appreciated!