Meridian Collision Center

4.7 (1,538reviews)
94%
15724 Meridian East,  Puyallup,  WA  98375

In operation 57 years.

At Meridian Collision Center you can expect to receive the best in collision care. Our technicians are I-CAR certified and have decades of experience. We provide collision repair services for all types of vehicles, and can help managing your insurance experience. We offer a lifetime warranty and guarantee that we will repair your damaged vehicle to its pre-loss condition. At Meridian Collision Center, our mission is to provide industry leading quality and service. We look forward to helping you with all of your collision needs!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,538)

Likely to Recommend

Repair Quality

Good service, although it took a little longer than I was hoping for.

Customer Service

Good service

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Repair Quality

Customer Service

Received no communication. Called several times when damage was missed on the estimate and never received a response. Didn't get any updates on Tuesday/Thursday as I should have. I texted and asked when my vehicle would be ready on Wednesday since I had no communication. I finally got a response and was told my vehicle would be ready the following day. No surprise, I didn't hear anything the following day or even on Friday. I called again on Monday and was told my vehicle would be ready. My spouse & I work in the industry and were very disappointed in the communication.

Likely to Recommend

No question about it—highest recommendation

Repair Quality

They were so great—again! Even stayed a couple minutes late so we could drop our car off the same afternoon as the accident. Quick, professional and honest so we’re returning customers.

Customer Service

See previous comment

Likely to Recommend

Repair Quality

Car looks great. Mark picked me up and brought me to my car. He listened to my chatter and was so polite.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would say overall quality of the work was very good minus one insignificant issue. Overall, I would say it was a very good experience despite setbacks that Meridian Collision had no control over.

Repair Quality

Small amount of paint sagging on driver door right near side view mirror. Insignificant and I’m able to live with it.

Customer Service

It was a long and difficult process with much frustration toward the insurance company and Ford Motor Company but your customer service was very polite and the adjuster Donnie was great to deal with the whole way.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Everyone i interacted with was very polite, respectful and knowledgeable. The work done was excellent and they even went above and beyond and cleaned my car, it was very nicely done and very much appreciated.

Customer Service

Likely to Recommend

Actually a 10 plus I will recommend a lot of people

Repair Quality

Nice

Customer Service

Love the professionalism from everyone there

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Scheduling, estimate and drop-off were seamless. They even provided me with a ride after dropping my car off at the location. I did not get any follow-up communication on the status of my repair, confirmation of timeline, or on completion of repairs, although each of these was promised when I dropped off the car. I had to call several times to find out if my car was going to be ready on the day I was scheduled to pick it up and had several times when they promised to call back but did not. Finally I had to get a ride to the facility and once I walked in, they told me the car was ready and I was able to take it within 5 minutes. This lack of communication after drop-off was very frustrating and took my time from my job.

Likely to Recommend

Repair Quality

Communication is great

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The whole team at meridian collision was awesome. Quick and responsive and always kept me updated on my vehicle. Donnie provided excellent service and would come back because of him.

Customer Service

The whole team at meridian collision was awesome. Quick and responsive and always kept me updated on my vehicle. Donnie provided excellent service and would come back because of him.

Returned Clean

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Repair Quality

Customer Service

My Experience

Everything looks good and the door sounds good; everything like new.

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Repair Quality

Customer Service

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Repair Quality

Thank you.

Customer Service