Metal Mites, Inc.

4.9 (834reviews)
99%
36 E Quincy St,  Riverside,  IL  60546
Bot
Shop AssistantSparkles

In operation 46 years.

Founded June 1, 1980 Founders: Jerry Cervak & The Late Jim Vacala In June of 1980, we opened a checking account with $65.00 and proceeded to buy business cards and hats and started Metal Mites Auto Body. Metal Mites was the name Jerry's wife created for metal caricatures that Jerry was making as a hobby. The company was located in Jerry's garage from June, 1980 to January 1, 1982 when we moved to 8916 Fairview, Brookfield. In December of 1985 we had the opportunity to purchase Falconer Wheel & Brake's building. After months of rehab we made the "big move" into our home at 36 East Quincy, Riverside on June 1, 1986. mechanic working on car body Over the past 20 years we have had many changes and challenges. Unfortunately in March of 1997 we suffered our biggest loss when Jim passed on. He is sorely missed and will not be forgotten. Through the dedication of Jerry & Jim, Metal Mites, became what we are today. We are proud of our past and we are striving to continue our commitment to our

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:00 am - 4:30 pm
Fri 7:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (834)

My Experience

Likely to Recommend

Repair Quality

Excellent finished product

Customer Service

All people that I came in contact with were customer service focused

Returned Clean

My Experience

Deb stayed late on a Friday to allow me to pick up my vehicle. Professional service and good presentation after pickup of vehicle.

My Experience

Likely to Recommend

Repair Quality

Love the cookies

Customer Service

Returned Clean

Likely to Recommend

I tell anybody I meet with body damage or a recent accident that there is no better place for repairs of any damage to car body

Repair Quality

Always finished very quickly, staff friendly & efficient. A pleasant experience always!

Customer Service

No surprises after estimate given ! On time or finished early. Beautiful work. !

Returned Clean

My Experience

My car looks brand new! Thank you!

Likely to Recommend

Repair Quality

Great and prompt service- my car looks brand new

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

The most informative staff ever! They made me feel comfortable. When I had a question, they made a point of answering my many questions

Likely to Recommend

We have used metal mites many times in the past and they have done great work. The lack of communication was an aberration from their usual high level of customer service. It was very frustrating because we made plans based on when we were told the car would be ready and we were not told there was a delay in receiving a part. We had to rent a car at significant expense to us based solely on their failure to communicate.

Repair Quality

Customer Service

Returned Clean

My Experience

We loved the fact that Metal Mites kept us informed during the week as to the progress of our repair. also we were texted when the repair was completed and our car was ready to pick up. The interior detailing was a pleasant surprise. Thank you for a job well done.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They went the extra mile for me in the end. That means a lot. Thanks. Remember one thing. Have patience. They give you a estimated completion date. Remember it's a estimate only. It could be short or longer then expected. Don't take it out on them for delays. Beside don't rush good workmanship they know what they are doing.

Likely to Recommend

Repair Quality

Customer Service

When above and beyond to deliver my car

Returned Clean

My Experience

My family and I have used your shop because you do a superior job. You never disappoint.

My Experience

Was done in a timely manner, car was returned clean and washed, which was nice

Likely to Recommend

Have done so already!!

Repair Quality

My accident took place on December 28th. I feel so lucky to have my car back and running, since most places said they wouldn’t be able to start working on the car until sometime in March.

Customer Service

Communication is as excellent.

Returned Clean

Likely to Recommend

Repair Quality

Actual repair job was excellent, but it took more than 1 week past when the job was estimated to be completed.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

you guys and gals are awesome

Likely to Recommend

Repair Quality

great quality work once again! hate to say i’m a frequent flyer but since i am glad to have a place yours to land

Customer Service

constant communication

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean