Metal Mites, Inc.

4.9 (833reviews)
99%
36 E Quincy St,  Riverside,  IL  60546
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Shop AssistantSparkles

In operation 46 years.

Founded June 1, 1980 Founders: Jerry Cervak & The Late Jim Vacala In June of 1980, we opened a checking account with $65.00 and proceeded to buy business cards and hats and started Metal Mites Auto Body. Metal Mites was the name Jerry's wife created for metal caricatures that Jerry was making as a hobby. The company was located in Jerry's garage from June, 1980 to January 1, 1982 when we moved to 8916 Fairview, Brookfield. In December of 1985 we had the opportunity to purchase Falconer Wheel & Brake's building. After months of rehab we made the "big move" into our home at 36 East Quincy, Riverside on June 1, 1986. mechanic working on car body Over the past 20 years we have had many changes and challenges. Unfortunately in March of 1997 we suffered our biggest loss when Jim passed on. He is sorely missed and will not be forgotten. Through the dedication of Jerry & Jim, Metal Mites, became what we are today. We are proud of our past and we are striving to continue our commitment to our

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:00 am - 4:30 pm
Fri 7:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (833)

Likely to Recommend

Repair Quality

Friendly staff. . Answered all questions with appropriate time line.

Customer Service

Always helpful and polite.

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Repair Quality

Customer Service

Excellent customer service

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Repair Quality

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I couldn't price compare much, but price for repair seemed a little high. Wasn't outrageous. They were very busy but was able to find time to fix it.

Repair Quality

Work was completed faster than potentially been. Problem was with automatic door, now it works. But the inside of the car was left dirty. There was dirt all over the back floor with foot prints, surprised you would release the car in that condition.

Customer Service

Very friendly, very direct, communicated alot, which we appreciated. Always kept us in the loop. Nice to get a text when car was ready

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Repair Quality

Customer Service

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Repair Quality

Metal Mites ordered a tube of paint to cover up a passenger door nick. The receptionist applied the paint. She did her best, but there wasn't enough time for the paint to dry and apply another coat. I would have preferred that the auto mechanics covered the nick.

Customer Service

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Repair Quality

They were very helpful when my battery was dying when I was trying to pick up my vehicle - got me into Riverside Garage for an immediate battery replacement. All the sensors seem to be working now.

Customer Service

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My Experience

Great team. Very knowledgeable.

Likely to Recommend

Repair Quality

great work, knowledgeable team

Customer Service

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Likely to Recommend

Overall the quality of their repairs is excellent.

Repair Quality

The car looks great. Panels all match up. Paint is seamless.

Customer Service

Good communication. Either Brenda and Debbie were always available. Sometimes I found it challenging to understand the estimates.

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My Experience

Good communications with clients, they are waxing my car and make it looks like new. Thank you.

Likely to Recommend

Alway go back to them

Repair Quality

The did a great job and always communicate with me and go the extra miles to satisfy my needs. Thank you Netal Nites.

Customer Service

Nice and smiley face always.

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Likely to Recommend

Repair Quality

Customer Service

I would have liked a call when the car didn't get finished as expected. Also the first time I inquired as to what was decided about our vehicle, the person on the phone said it was totaled. What? Oops, just a mistake but kind of scary to hear that.

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Repair Quality

Very awesome customer service!

Customer Service

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My Experience

Exceptional service, kept well informed of progress until completion! Thank you Metal Mites!!

My Experience

Nice job and turn around time was quicker than anticipated!

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Repair Quality

Did a nice job

Customer Service

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My Experience

Great communication before during and through completion. Great detail on vehicle, looks like new!

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My Experience

Likely to Recommend

Repair Quality

Customer Service

Nice work

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