Metro Motor Collision

4.7 (53reviews)
97%
1225 W St NE,  Washington,  DC  20018
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Shop AssistantSparkles

In operation 19 years, 5 years at this location.

We’re here for your auto body repair needs, including: • Custom Auto Paint & Refinishing Services • Auto Glass Repair & Windshield Replacement • Vehicle Dent Removal • Fender & Bumper Repair • Part Replacement & Installation • Sanding, Buffing, Polishing & Finishing Your vehicle is in good hands at Metro Motor's collision repair center. Our full-service auto body shop is supported by our network of automotive repair shops and one of the largest towing fleets in the D.C. metro area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • French
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 3:00 pm
* Holiday hours may differ.
Hyundai
I-Car
Infiniti
Kia
Nissan
Nissan GTR

Reviews (53)

Likely to Recommend

Professional experience. One of the owners even drove me to rental car location upon drop off.

Repair Quality

Customer Service

Good communication about status and excellent customer care

My Experience

Great service the car looked brand new. Very impressed with the experience all around.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work, clear communication

Customer Service

Clear communication and helpful staff

Likely to Recommend

Most likely higher after I speak with and settle some new issues encountered while driving since the repair.

Repair Quality

No I need to communicate with the repair shop first.

Customer Service

I loved the esthetic repair but the car still seems to be slightly problematic when turning now and when hitting a bump.

My Experience

Great work, incredibly customer service and would use them again.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Lack of communication regarding delivery date was a minus but all else went well.

Customer Service

see above.

Likely to Recommend

Repair Quality

Monjay and Abdul were super helpful of walking me through the insurance and repair process as well as being understanding of my questions. The service was great and the repairs were done in a timely manner.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

They were very all some. Thanks

Likely to Recommend

Repair Quality

Customer Service

I'm very glad I took the car to this shop. After hearing horror stories about other repair shops, my experience with Metro Motor Collision was nothing but positive. I would definitely recommend this auto body shop to anyone else who needs work done.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

I really appreciated my overall experience with Metro Collision. The staff was professional, thorough, and kept me informed throughout the repair process. The only area I found a little frustrating was the fluctuation in my expected pickup date, but I understand that they wanted to take the time necessary to be thorough and make sure everything was done correctly. Overall, I was very satisfied with the service and would recommend Metro Collision.

My Experience

The car looks great. 4.5 stars out of 5 for the repair work and the customer service. Unfortunately there was an issue with a damaged window that extended the time the car had to be in the shop. That was disappointing.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job!

Customer Service

My Experience

Along with their good natures and excellent customer service, all the personnel I dealt with were wonderful. They patiently answered all my many questions, expressed caring and humor and always made certain that they checked to get the right answer. Highly recommend