Michael Jordan Collision

4.7 (2,005reviews)
94%
107 S Lasalle St.,  Durham,  NC  27705
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Shop AssistantSparkles

In operation 28 years, 10 years at this location.

Our state-of-the-art Collision Center is the largest repair facility in the Triangle. We are located conveniently just off the Durham Freeway. We offer free repair estimates, warranty all repair work, and are approved by all insurance carriers. Our top priority is your peace of mind throughout the entire repairs process.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (2,005)

Customers say
Overall Customer Satisfaction
Customers consistently praise the collision center for exceptional customer service, with staff being described as professional, friendly, and accommodating. The quality of repairs receives high marks, with many noting their vehicles look brand new after service. Communication stands out as a major strength, with customers appreciating regular text updates and responsive staff who keep them informed throughout the repair process. Timeliness generally meets expectations, though some delays occur due to parts availability. The facility maintains high cleanliness standards, often returning vehicles cleaner than received. While most experiences are positive, some customers noted communication gaps and extended repair times as areas for improvement.
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"Excellent customer service and associates really care about their customers. Will definitely come back!!"
"They were quite fast and efficient!! My car looks so brand new and drives even better than before"
"I was astonished at what a great job the Center did in restoring my car to mint condition. Couldn't believe ..." Read more

Likely to Recommend

Repair Quality

I was very pleased with the customer service and notification process. The young lady Allie (sp) that helped me was very efficient and professional in her correspondence.

Customer Service

Returned Clean

My Experience

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Excellent people

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Returned Clean

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My Experience

Thank you to everyone for excellent customer service

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Returned Clean

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Friendly, clean facility

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Returned Clean

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Returned Clean

My Experience

I was informed daily of my estimated pick-up date and the repairs were completed to my satisfaction.

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Returned Clean

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Returned Clean

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Fast update for the repairing, Good service.

Customer Service

Returned Clean

My Experience

Ally and the entire team took exceptional care of both me and my vehicle throughout the entire repair process. They kept me informed every step of the way, and to top it off, my vehicle was completed a full week ahead of schedule. I couldn’t be happier with the quality of the repairs or the outstanding customer service. Highly recommend!

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My Experience

My Experience

All went well Tex kept me informed great.

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Great service kept me informed throughout the process very satisfied.

Customer Service

Tex kept me informed throughout process

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Customer Service

Work was done quickly, explanations were clear. Service was friendly.

Returned Clean

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Returned Clean

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I was recommended by my grandmother so I would recommend you all to everyone I can!

Repair Quality

Came to MJCC a couple months ago after being rear-ended. Mike, Rachael and Tex were AMAZING! They were so kind and so thorough for the process of fixing my 25’ Honda Accord and had it looking good as new in no time. I was very fortunate to have a team of people who cared about the quality of my vehicle, and I truly thank the Father&Son duo who had my car back to shape! Overall, wonderful experience. Thank you so much!

Customer Service

Rachel, Tex, and Mike were awesome. As well as the father and son duo who worked on my 25’ Honda. I was very pleased.

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Repair Quality

Customer Service

Mike was great and professional!

Returned Clean