Michael J's Body Shop Elite Gish

4.9 (1,687reviews)
98%
1420 N 4th St,  San Jose,  CA  95112
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In operation 42 years.

With over 40 years of trusted service, Michael J’s Body Shop is a family-owned collision repair center proudly serving Silicon Valley since 1982. We’re one of only two Toyota Certified shops in the greater San Jose area and are also certified by Honda, Acura, Ford, Chrysler, Dodge, Fiat, Jeep, Ram, Hyundai, Kia, Subaru, Nissan, Infiniti, and Alfa Romeo. Our 25,000 sq. ft. state-of-the-art facility is equipped with the latest OEM-approved tools and technology to ensure safe, accurate repairs. Backed by a team of highly trained technicians and dedicated service advisors, we deliver exceptional craftsmanship, fast turnaround times, and personalized customer care. Michael J’s combines the personal touch of a family-run business with the capabilities of a leading-edge collision center. Come see why hundreds of drivers trust us each month.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
  • Vietnamese
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:30 am - 1:00 pm
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Scion
Subaru
Toyota
Call
Email

Reviews (1,687)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with many noting their vehicles were returned looking brand new or better than before. The repair work is frequently described as professional, flawless, and exceeding expectations. Communication stands out as a major strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is another highlight, as many vehicles were completed ahead of schedule. Customers also appreciate the friendly, knowledgeable, and courteous staff, as well as thoughtful extras like interior and exterior cleaning. A few customers noted areas for improvement, including inconsistent status updates, occasional delays, and a desire for Spanish-speaking staff, all reflecting direct customer feedback.
AI-Generated from reviews written in the last 12 months
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"... the end. The texts on the progress were helpful. The repair was done professionally. The office staff was very friendly. My car looked brand new when I picked it up. I would ..." Read more
"Customer service gets NO BETTER! They treated me like family and updated me throughout the process. The BEST EVER!"
"Michael Js did a fantastic job on the repairs. Its as if the vehicle was never involved in an incident."
"My car was returned to me in a better condition than it was before the accident."
"... our vehicles. They are organized in the office and the work is done to the highest workmanship. They obviously have real pride in their work; not ..." Read more
"I couldnt believe how fast they finished the work it was ready a few days before the estimated pick ..." Read more
"My vehicle was ready exactly when I was told it would be ready."
"... came-in in the morning, dropped off the car, and they had the work done before 4 PM. The car was as good as new. Wow! Id say: dont go anywhere else. My experience ..." Read more
"Our repair took an incredible 3 days! From start to finish. Promised on Wednesday, delivered Wednesday"
"... few parts including my brake light and bumper and I still had my truck back and totally fixed in two days! I highly recommend this body shop and will be going ..." Read more
"The communication was outstanding. I got a text message every day with a link to follow what was going on with my car every day he communicated with me with ..." Read more
"The team was very communicative, constantly providing status updates via email and text. I appreciate how transparent they were on the repairs ..." Read more
"... 4,5pm, however, no other status update close to 4pm. I had to make several calls also expected someone to call back as was told but wasn't until I called again." Read more
"I had to call a few times to check on the repair status."
"... still haven't heard back from him. It seems that the moment I settled the final bill, all lines of communication were cut off immediately. Thank you for your concern for your ..." Read more

My Experience

Likely to Recommend

Repair Quality

Customer Service

The team is very thorough & friendly

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Thanks for ALWAYS going above and beyond to fix our vehicles! ALWAYS SATISFIED!!! Would NEVER think of going anywhere else! Thanks Michael J’s

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

References are spread among friends.

Repair Quality

Michael J's is like family.A shop away from my home Town Savannah Georgia.I trust all the Staff.They are Loyal, trustworthy,and honest I refer all my female work colleagues to them.Mr.Michael and his Family and Staff practice good Business and Customer Service.Thank you Brenda

Customer Service

Very satisfied at all times.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

To every body

Repair Quality

Very satisfied.

Customer Service

Excellent

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

I’m extremely happy with the repair. Everything look newer if not better than before.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

They were very communicative and always got back to me same day!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

My Chevy van is old but well cared for. I brought it in with a nasty scrape on the side and owner Jeff and employee Evan gave me great service and now my van looks super again. And, after making the repair, my van was scrubbed: my wheels and mirrors haven’t looked so well in years. It’s not easy making a vehicle 30 years old look good but they did it. We have had excellent help from Jeff’s teams before: our 2007 Highlander was leaking rainwater and the Toyata dealer gave up. They just couldn’t find how the water was entering the car. We left it with Michael J’s and they found the problem and called us about it in an hour! And did a fine job in fixing it. This is a very fine body repair shop. We would go to no other after the personal service and quality craftsmanship that we have experienced from them.

Customer Service

See above

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Of course/ no doubt about it.

Repair Quality

Quality of work is acceptable and no doubt about it.

Customer Service

Customer care is very professional.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Informed of additional costs after the fact

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

I had great experience on the estimate day. However, not so, on the actual car fixing day. I expected to receive status update after dropping off the car for fixing. Only one text message received was that they have my car about 2 hours after dropped off! I was told (on estimate day, on the day I put down deposit, and on the actual drop off day) that I would be able to pick up the car around 4,5pm, however, no other status update close to 4pm. I had to make several calls (also expected someone to call back as was told but wasn't until I called again).

Returned Clean

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Despite the disappointment in updates on my car, the installment of my spoiler was very secure and the staff displayed strong research and knowledge into the task I requested.

Repair Quality

Customer Service

I did not receive text updates throughout the process even though I was told I would. I simply received one text update saying that they had my car and one text update saying that it was done after I picked it up. I had to reach out to be told over phone that my car would be ready later that day. Other than that disappointment, the staff was very friendly and knowledgable about the process and installment of my spoiler.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Si lo recomendaria siempre

Repair Quality

Si sastifecho

Customer Service

Muy profesional

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I really like they were really helpful on getting my car's windows issue fixed, especially in a last minute occurrence I really appreciate they were able to get it on time and they really care about their customers! Thank you for everything!

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