Michael J's Body Shop Inc Taylor

4.9 (1,065reviews)
98%
597 W. Taylor St.,  San Jose,  CA  95110
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Shop AssistantSparkles

In operation 21 years.

With 39 years of dedicated service, Michael J's Body Shop is a trusted family-owned auto repair business established in 1982. Proudly serving the Silicon Valley for over two decades, we prioritize exceeding the expectations of local automobile owners. At Michael J’s Body Shop, we differentiate ourselves by delivering exceptional customer service and an unparalleled attention to detail that surpasses the capabilities of larger chain collision repair centers. Our high-volume, state-of-the-art 25,000-square-foot facility is equipped with advanced technology, enabling us to expertly handle even the most challenging auto body repairs. Discover the perfect blend of a family-owned business's personal touch and the advanced resources of a modern repair shop by exploring more about Michael J’s. We are confident that after learning about us, you'll see why hundreds of drivers choose us every month.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:30 am - 1:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,065)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professional repairs, and exceptional customer care. Many highlight the high-quality bodywork, with cars returned looking brand new and paint matching described as flawless. Timeliness is frequently commended, with numerous customers noting repairs completed ahead of schedule. Communication is widely appreciated, particularly proactive text and phone updates throughout the repair process. Customers value the seamless rental car coordination and complimentary detailing upon pickup. A few customers noted areas for improvement directly from their experiences, including inconsistent proactive communication on delays, occasional incomplete repairs at pickup, and cost estimate transparency for non-insurance cases.
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"... pleased with the work that was done on my vehicle. They did an excellent job and my car looks and runs better than it did the day I bought it!!!! Everyone there ..." Read more
"I went to get my car fixed, they just damaged it more and then failed to fix what they damaged"
"... for updates - no one ever called us. We were told another scratch on the car would be repaired for free, and it wasn't." Read more
"The repairs were super fast. The service was professional and informative. The car is spotless. It looks brand new!"
"We were told the repairs would take 4 days, and they took 7. We had to call for updates - no one ever called ..." Read more
"First I was told Thursday, then it turned to Friday but only knew because I had to call them."
"They did better that I was expected"
"... my car. They gave the best customer care ever and my car was ready before the promised date" Read more

Likely to Recommend

Repair Quality

Great team, that’s why I keep coming back

Customer Service

Returned Clean

My Experience

I’m satisfied, great communication, was ready on the date I got told it would be done by, very professional.

Likely to Recommend

Muy buen trabajo

Repair Quality

Muy profesional muy buena comunicación me informaron de cada procedimiento y el trabajo que hicieron fue muy profesional estoy muy agradecido con el resultado muchas gracias

Customer Service

Muy bueno el servicio

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Exelente servicio,

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Repair Quality

Customer Service

Exelente

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Repair Quality

Customer Service

Likely to Recommend

I would visit and recommend this shop to others.

Repair Quality

The car looks brand new! Very happy with how it looks

Customer Service

Amazing work and very good service

My Experience

Best of the best 10/10 exceptional work and customer service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The work was completed much faster than expected and my car looks brand new again!

Likely to Recommend

Repair Quality

Customer Service

The work was completed quicker than expected. Really impressed with the overall quality and communication.

Likely to Recommend

Repair Quality

Very good and helpful. Dealt with rental car. One stop shop.

Customer Service

Responsive.

Returned Clean

Likely to Recommend

Repair Quality

The car was returned to me in better condition than when i turned it in.

Customer Service

Michael J’s went above and beyond to provide excellent service from beginning to end.

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Repair Quality

Customer Service

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Highly recommended

Repair Quality

Very

Customer Service

Very satisfied

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Great

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very satisfied with the work at Micheal J's on West Taylor st in San jose

Likely to Recommend

They are a great shop

Repair Quality

Customer Service

As always, Michaels did a great job overall, and I appreciate the service they have provided. That said, I was somewhat disappointed that the damaged rear bumper was not replaced. I understand that things can happen, but given that it was a significant item, I had expected it to be addressed. Our family has been doing business with Michaels for a very long time, which is why I value the level of service and attention to detail we have come to expect. Unfortunately, I felt that the attention to detail on this occasion was not at the level I experienced as recently as 18 months ago. That said, I am confident that my concerns will be addressed and that the remaining issues will be taken care of. I appreciate your attention to these matters and look forward to seeing them resolved.

Likely to Recommend

Repair Quality

Customer Service

This body shop was really professional. They took care of me and my car. They also finished my car really fast. They did an excellent job on my car, and I highly recommend them.

My Experience

Very professional shop that kept me informed of process. Lee was my estimator and very knowledgeable and helpful.

Likely to Recommend

Repair Quality

Customer Service

Very professional, great communication, nice service people.

Likely to Recommend

Repair Quality

Extremely satisfied

Customer Service

Easy to work with. Prompt service