Michael J's Body Shop Inc Taylor

4.9 (1,011reviews)
98%
597 W. Taylor St.,  San Jose,  CA  95110
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Shop AssistantSparkles

In operation 21 years.

With 39 years of dedicated service, Michael J's Body Shop is a trusted family-owned auto repair business established in 1982. Proudly serving the Silicon Valley for over two decades, we prioritize exceeding the expectations of local automobile owners. At Michael J’s Body Shop, we differentiate ourselves by delivering exceptional customer service and an unparalleled attention to detail that surpasses the capabilities of larger chain collision repair centers. Our high-volume, state-of-the-art 25,000-square-foot facility is equipped with advanced technology, enabling us to expertly handle even the most challenging auto body repairs. Discover the perfect blend of a family-owned business's personal touch and the advanced resources of a modern repair shop by exploring more about Michael J’s. We are confident that after learning about us, you'll see why hundreds of drivers choose us every month.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:30 am - 1:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,011)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding customer service, with many describing staff as friendly, professional, and highly courteous. The quality of repairs frequently exceeds expectations, with numerous customers noting their vehicles looked brand new upon return, often cleaned and detailed beyond the scope of repairs. Timeliness is a strong point, with many repairs completed ahead of schedule. Customers also appreciate proactive communication through text updates and phone calls throughout the repair process. A few customers noted areas for improvement directly from their experiences: some mentioned having to call the shop themselves for updates rather than receiving proactive communication, occasional delays beyond initial estimates, and in isolated cases, concerns about incomplete repairs or unresolved issues at pickup. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to friends and family.
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"The car looks and feels brand new. No lie. They also personally called me 3 days later and offered ..." Read more
"... done on my vehicle. They did an excellent job and my car looks and runs better than it did the day I bought it!!!! Everyone there is extremely nice and very knowledgeable ..." Read more
"I went to get my car fixed, they just damaged it more and then failed to fix what they damaged"
"They did an amazing job on my car and made the entire process so smooth. Every person I interacted with ..." Read more
"... Js have been extremely professional, and reliable. The work they do is top notch. Ive taken multiple vehicles there and drive away extremely satisfied every time." Read more
"The repairs were super fast. The service was professional and informative. The car is spotless. It looks brand ..." Read more
"Done exactly when they told me it would"
"We were told the repairs would take 4 days, and they took 7. We had to call for updates - no one ever called us. ..." Read more
"... my car. They gave the best customer care ever and my car was ready before the promised date" Read more
"One day early"

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My Experience

Keep updated on what is going with the car and job well done.

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Great customer service!

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So far so good. The car is running well & the interior looks great!

Customer Service

My car repairs were done quickly, throughly and my car was cleaner than when it was towed to the shop.

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Michael j's kept me in the loop from day one until the day I picked up my car. I would recommend them to anybody who needs auto collision repairs.

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I would recommend anyone who is looking to get their car fixed due to an accident to reach out to Michael J`s.

Repair Quality

Michael J`s body shop did an excellent job on replacing the rear bumper and matching the color of the bumper with the body paint. Their process from initial quoting, coordinating with the insurance, status update on work, easy access to their team over phone and on time delivery is excellent. I recommend Michael J`s body shop to anyone who is looking to get their cars fixed due to an accident.

Customer Service

Customer service is excellent and always accessible to get status updates.

Returned Clean

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Staff very friendly and professional

Returned Clean

My Experience

Everyone at Michael J’s Body Shop provided exceptional customer service offered to pick up my wife when the car was not quite ready for us to pick up our car. We even found that the window controls from the drivers seat were fixed after the repairs were made. Awesome service!!

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Great service perfect repair

My Experience

I am so happy with my repair and the service I received shout out to Lee. My car was so clean when I got it back. Thank you everyone and especially Lee.

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Lee was awesome and very kind and helpful as well as the ladies up front

Returned Clean

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My Experience

Great job! Very reasonable cost. And staff who helped me (Lee and the woman at the front desk) were both fantastic

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It was great but requests for multiple surveys is not so great.

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Returned Clean

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Michael J’s did a great job on my car. Definitely would recommend this body shop to anyone who cares about their vehicle and wants the repair’s done right.

My Experience

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Service was fantastic and quick. Lee is an amazing communicator!

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Returned Clean

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Work so clean perfect mash of paint tanks

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Perfect

Returned Clean